Could not save “filename” because the file is already in use or was left open by another application.

New Here ,
Feb 14, 2019 Feb 14, 2019

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Hi All

I am on CS6 and my photoshop has worked fine for years but recently I have had this error where I can't save anything unless I save for web which does work strangely enough but no good for saving psd files.

This is the error:

Could not save “filename” because the file is already in use or was left open by another application.

I am on a high spec Mac on OS Mojave, not on any network or domain, I have restarted the machine countless times and even deleted and reinstalled CS6 to get a fresh start but this has not worked, I really need to get this fixed as I can't use Photoshop with this error. The files are definitely not already in use by other programs, or if they are it isn't obvious. I have looked around for solutions and none seem to have worked for me.

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Adobe Community Professional ,
Feb 15, 2019 Feb 15, 2019

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Have you also restored the Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Could any other program (even Bridge, the OS itself or some OS plugin) be busy with the file (indexing it or whatever)?

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New Here ,
Feb 15, 2019 Feb 15, 2019

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Thanks for the advice people but nothing has worked yet, is there a way of checking if something else is using a file?

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Adobe Community Professional ,
Feb 15, 2019 Feb 15, 2019

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Hi Ben,

Cmd+Opt+Escape opens Force Quit and lets you see which applications are running.

Or use Spotlight to open "Activity Monitor" to see all processes.

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Adobe Community Professional ,
Feb 15, 2019 Feb 15, 2019

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It sounds like an OS issue rather than strictly Photoshop.  I am not a Mac user, so I don't know if it is covered in the Known Issues help page?

Known issues - Running Photoshop CC on macOS 10.14 Mojave

In the link that c.p gave you, there is a section on 'user permissions'.  Have a look at that.  Check the file properties.  That sort of thing.

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Adobe Community Professional ,
Feb 15, 2019 Feb 15, 2019

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benp84612235  wrote

This is the error:

Could not save “filename” because the file is already in use or was left open by another application.

I am on a high spec Mac on OS Mojave

Hi Ben,

Have you tried repairing permissions in Disk Utilities?

As you know, Mac OSX allows you to move, rename, and delete files while they are open, so something else is going on. If repairing permissions doesn’t work, I would suspect the issue is running old software on Mojave.

Jane

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Explorer ,
Mar 13, 2019 Mar 13, 2019

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I've been having this same issue with Photoshop 2018 ever since updating to Mojave. Files are saved on a server share and it can go several days without issue, then get 2-4 of these in a row and then be fine for a while. I usually get 5-6 of these a week over the period of saving hundreds of files.

Just like the previous issue of "Could not save because write access was not granted" that plagued older versions of Mac OS + PS once a file has this issue it can't be deleted or saved over for a period of time, I have to move the file to another folder and save my file to the desktop, and then copy the file back to the server. Also just like that issue this only affects Photoshop and no other application.

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Explorer ,
Jul 17, 2019 Jul 17, 2019

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On Mojave this issue seems to revolve around the thumbnail display in the Finder. If I have an image selected in the Finder, the image is displayed as a preview in the Finder. I then open that image by double-clicking the file or dragging the file to the Photoshop icon in the dock,  leaving the image selected and the preview displayed in the Finder. Then, when I try to save the image, I get this error! Deselecting the file in the Finder, thus not displaying the preview, allows me to save the image!

Works for me every time...

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New Here ,
Aug 03, 2019 Aug 03, 2019

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I have a new file that I'm trying to save for the first time and I'm also running into this issue.

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New Here ,
Sep 13, 2019 Sep 13, 2019

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Came across same issue recently with PS-CS6 shortly after upgrading Mac to OSX from Sierra to Mohave ; appears the problem has to do with an incompatibility between Adobe app & Apple's new "APFS" file system format that came into being with OSX High Sierra.    After numerous online searches, the only current ( as of Sept-2019 ) "workaround" to this problem that works is to save files to a non-APFS formatted drive  ( i.e. a temporary USB flash drive, or more permanent older disk drive Mac in OS Extended format )-  I have tried this myself and found that it in fact resolves the issue.   If you want a more detailed explanation of this, check out this link from an I.T. Community Board called "Spiceworks" I came across while researching problem online (Spiceworks IT / Workaround for Photoshop CS 5-6).  As far as I know Adobe has not done anything to correct this problem to date.     HOPE THIS HELPS !

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Participant ,
Jan 23, 2020 Jan 23, 2020

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Hello @Arch81. I was able to save to a different drive but never thought the new file system was the problem and it makes perfect sense. Thank you very much for clarifying this!

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New Here ,
Feb 26, 2020 Feb 26, 2020

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Thanks, @Arch81. Saving to a non-APFS disk  solved the issue!

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Community Beginner ,
May 04, 2020 May 04, 2020

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Yup, I started having the same problem not long ago. Saving to a non-APFS disk solved the problem.

 

But don't count on Adobe to fix it, since they're not supporting CS6 anymore.

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New Here ,
May 06, 2020 May 06, 2020

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I'm having the same issue today after upgrading my video card on my Mac Pro 5,1 and then upgrading to Mojave.  My boot drive is formatted AFPS and the drive I store all my active work on is formatted Mac OS Extended - it's an older drive from a previous operating system.  I have an archive drive that is formattee OS Extended (Journaled) as well.  When I try to save an image from the OS Extended drive to the AFPS drive, I get the error message that the file can't be save because it is open. I can save it to the OS Extended (Journaled) dive just fine.  I then drag and drop the file to the folder on the AFPS drive.  Odd.  

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New Here ,
Jan 19, 2021 Jan 19, 2021

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I know this is an old thread but glad I found it. Given up trying to fix this but thought I would have another go. My problems also started when upgrading to Mojave 2 yrs ago !  Thank you soooo much for your fix, it works.

Cant find the access key for my CS6 creative suite disk so reinstalling on a different computer was not an option either.

Thank you so much !

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New Here ,
Feb 19, 2021 Feb 19, 2021

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Hi! Ran into this issue when updating to Mojave. The workaround with saving the project to a non-AFPS formatted drive works great when I stay away from smart objects. However, when I try to update a smart object the issue still remains. I suspect this is because the temp bin is located on a AFPS drive. Is there a way to get around this?

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New Here ,
Jan 14, 2021 Jan 14, 2021

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I think I know the answer. 

 

When you are in the finder and you have the document selected, have you got it set to show a little preview?

 

If so, click to another doc or just elsewhere to stop that doc showing the preview of the doc you are trying to save. 

 

The Mac thinks that preview is an open doc and won't allow it to save until the preview is closed 

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