CR3 do not open in Camera raw and Photoshop

New Here ,
Feb 10, 2021 Feb 10, 2021

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[Moderator moved from Using the Community (forums) to Photoshop.]

 

When I try to open files CR3 using Photoshop, the program returns an error "Could not open "1234.cr3" because the file-format modul cannot parse the file". Some files open, but most don't open. These files are viewed on your computer and camera. We tried to reinstall Photoshop again, but it didn't help. Please tell me what could be the problem?

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Most Valuable Participant ,
Feb 10, 2021 Feb 10, 2021

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Exactly which version of Photoshop (not "latest")?

Specifically which camera model; raw files are not generic?

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Photoshop 22.2.0. The camera Canon EOS R. I shoot on this camera since December and everything was well opened before. And with the last shooting, single files are opened.

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