[Moderator moved from Using the Community (forums) to Photoshop.]
When I try to open files CR3 using Photoshop, the program returns an error "Could not open "1234.cr3" because the file-format modul cannot parse the file". Some files open, but most don't open. These files are viewed on your computer and camera. We tried to reinstall Photoshop again, but it didn't help. Please tell me what could be the problem?