• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Crashes causing custom shape loss

New Here ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

PS has been crashing almost daily. I am getting very behind on the work I have due. I have searched for solutions, installed, reinstalled, and followed every fix solution i can think of. I have sent 20 crash reports just in the past 2 weeks. 

The worst part is that sometimes I can recover, but some of the crashes cause me to lose all the custom shapes I have spent the past 2 weeks creating. I have no idea how to recover or assure that they are getting saved so that I can attempt to retrieve my work. This particular crash led me to lose 10 custom shapes!! This is so bad. Any suggestions? Is there any hope of recovering my custom shapes?

Views

178

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

LATEST

• Save your cutom shapes (»Export Selected Shapes«)

That’s what one should do with ALL custom presets anyway – brushes, actions, styles, … 

 

• As for general trouble-shooting: Did you restore the Preferences yet? 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines