Crashing

New Here ,
Mar 24, 2021 Mar 24, 2021

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When I open Photoshop and create a document, I cannot add a layer.  I can unlock the base layer but there is no funcionality beyond that. When I unlock the layer I get a "NO" symbol (black circle with cross-bar) and the following message:  "Acobe has found a solution or workaround for the recent error in Adobe Photoshop.  Please click the below link for more details.  I have clicked that and read the info but none the instructions offered a solution to my issue.  A co-worker shared my screen and said that it looks nothing like hers. We are all on the same group account.    I do regular updates as offered by Adobe.  SOS

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Crash or freeze

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Hello,

What colour mode are you creating the document in?

Screenshot 2021-03-25 at 12.21.56.jpg

It sounds like you have in indexed or multichannel inadvertently selected, in that case it only supports one layer.

/G

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New Here ,
Mar 25, 2021 Mar 25, 2021

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I have about the same problem with PhotoShop. I reinstalled every thing after updating to Big Sur on my new Apple Mini with the M1 chip. Now I can not change the sizes of an imported picure in the app anymore.

It crashes inmediately. 

Most unconvenient. I reported this quit a few times now but never received any reaction what so ever.

 

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Hi Joost, I don't think the two problems are related. Maybe you want to author a post with your specific issue.

/G

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