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Creative Cloud and Photoshop will not open

New Here ,
Oct 26, 2020

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When I first downloaded the apps to my Mac the apps worked fine.  For some reason they quit working on my profile which is admin.  I uninstalled and reinstalled and still does not work.  I by chance found that the apps work and open just fine on the other user profile on the computer.  Yesterday I spent time explaining everthing to a rep just to be transferred to another department or specialist.  I waited on hold for over an hour.  Then when they came on, I started typing just to have them respond looks like you stepped away and disconnected me.  This transpired in less then a minute.  This evening I chatted with another specialist.  We started a remote session and just as we started they disconnted again.  Evidently Adobe just want your money and does not want to help.  Can anyone offer some suggestions please?  My Mac is updated with all recent software and the ios is up to date.

TOPICS
Cloud storage web assets, Collaboration, File sync

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Creative Cloud and Photoshop will not open

New Here ,
Oct 26, 2020

Copy link to clipboard

Copied

When I first downloaded the apps to my Mac the apps worked fine.  For some reason they quit working on my profile which is admin.  I uninstalled and reinstalled and still does not work.  I by chance found that the apps work and open just fine on the other user profile on the computer.  Yesterday I spent time explaining everthing to a rep just to be transferred to another department or specialist.  I waited on hold for over an hour.  Then when they came on, I started typing just to have them respond looks like you stepped away and disconnected me.  This transpired in less then a minute.  This evening I chatted with another specialist.  We started a remote session and just as we started they disconnted again.  Evidently Adobe just want your money and does not want to help.  Can anyone offer some suggestions please?  My Mac is updated with all recent software and the ios is up to date.

TOPICS
Cloud storage web assets, Collaboration, File sync

Views

23

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 26, 2020 0

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