Creative cloud: no update to photoshop 14.1 with Generator

[silverbadger1967]

Restarted and launched photoshop, checked for updates through CC App and Photoshop CC, but says it does not have an update.

Would like to try and solve as I would like to get usingthe generator part in the update.

Any ideas on how to solve this?

[Ashutosh.Nigam]

@

Danni

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[Danni_Bach_Pedersen]

Thanks Ashutosh

I deleted the file  which Ashutosh told me to, and now it works

wuhuu

Regards Danni

[jr013153]

I have the same issue as everyone here.  Can you please let me know the files to remove so that I can get this feature working, too? 

[Ashutosh.Nigam]

@jr013153

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[silverbadger1967]

Hi Ashutosh.

Could you DM me the details as well.

Thanks.

[Ashutosh.Nigam]

@silverbadger1967,

These files exist only when you are in enterprise environment.

Regards,

Ashutosh

[JeremyLeeinTW1]

same problem here as well... Photoshop CC 14.0 and not seeing any update to 14.1

Thanks

[Inprov_Ryan]

Same problem. 😞

[Inprov_Ryan]

Can I get that list of files as well?

[Ashutosh.Nigam]

@Inprov Ryan &  JeremyLeeinTW1,

Are you both on enterprise environment?

Regards,

Ashutosh

[Inprov_Ryan]

I am, yes.

[Ashutosh.Nigam]

@Inprov Ryan,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[Inprov_Ryan]

Worked! Thanks!

[anarch0n]

I'm having very similar problems.

Enterprise CC (Education)

Windows 8 x64

Updated Creative Cloud app

Checked for updates through Cloud app - says everything is up to date, but Photoshop is 14.0, and others are .0 versions. No updates available.

Update is grayed out in Photoshop menu. Bridge Update give no internet or non-admin - tried with both, still nothing.

Thanks,

Ryan

[Ashutosh.Nigam]

@ anarch0n,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[skartov]

Hi,

Same problem here, please help.

Thanks!

[Ashutosh.Nigam]

@ skartov,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[MultitaskingMike]

Could I please have this information on which files to remove as well.  I am an Education user and no updates are working from creative cloud or inside the program.  Win 8x64

Thank you,

Mike.

[Ashutosh.Nigam]

@MultitaskingMike,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[dkgrei]

I'm having the same problems showing an up-to-date PS 14.0 and no updatable 14.1 present.  I continue to see a message from you as to checking private messages as to how to resolve the issue.  In a forum like this, why wouldn't you just post the resolution publicly?  Makes no sense.  It's the weekend and I've been trying to resolve this problem for 2 days now.  It would seem that a solution exists and you fail to post it publicly?  Wow!  Could you make this process more frustrating?  Please provide the details on what files to remove to resolve this issue.  I've uninstalled then re-installed both Creative Cloud and Photoshop CC2014.  Thank you.

[icu109]

I don't remember even what the problem was. I know I had to uninstall

creative cloud desktop and reinstall it, then they ended up with another

update in short order for both PS and CC desktop anyway. I'm elderly now

and have memory issues, so don't be so harsh. I didn't get any resolution

from them so I gave up on the private msgs, though I don't recall their

details. All I did was above. I'm sorry you're pissed. Try not recalling

what you had for lunch, or where you were last week when you look at a pic

of yourself there. You may be a bit more empathetic once you realize the

source issues. Kathy

Best, Kathy

Kathy Jones-Boulier, Composite Art Designs

Galleries and Blogs:

http://pictify.com/user/icu109

https://www.behance.net/icu109

http://icu109.wordpress.com/

https://photoshopcompositing.wordpress.com/

http://creativekathyfaye.blogspot.com

http://www.freewebs.com/icu109/ (Kathys' Best Exotic Bird Resources)

http://www.youtube.com/user/icu109

https://vivaldi.net/community/profile/kathyscomposites

https://www.flickr.com/photos/11562086@N05/

http://icu109.deviantart.com

https://plus.google.com/u/0/114784097778604947890/photos

http://www.facebook.com/profile.php/picture?sk=photos

https://www.adoberevel.com/libraries/20f14a314bf14e138c6

https://en.gravatar.com/icu109

Mail:

kfboulier@gmail.com (use the most for everything)

kath.icu109@gmail.com (mostly family)

kboulier2007@yahoo.com (occasional)

Mobile 810.479.1330 - text me.

Located in Fort Gratiot, Michigan, North of the Blue Water Bridges

[steve_mylord]

Hi Ashutosh,

same problem here, please help.

thanks!!

Steve

[Ashutosh.Nigam]

@steve_mylord,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh

[rissab]

I am having the same issue. Enterprise and update greyed out.  Files to be removed to help with suppression of updates?

[Ashutosh.Nigam]

@rissab,

Please check your private messages, I have provided the details of files to be removed which suppress updates.

Regards,

Ashutosh