Creative Cloud Photoshop will no longer open

New Here ,
Dec 14, 2020

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Cloud Photoshop has suddenly stopped working on my computer as of Friday, Dec. 11. I had used it  regularly up until earlier last week with no problem.

 

The error message I get is "program can't start because api-ms-win-core-libraryloader-l1-2-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

 
I did try uninstalling and reinstalling, and restarting my computer, none of that fixed the problem. I did a search for that file on my computer but couldn't find it.
 
There is an update to Photoshop available through Adobe Cloud, but it's only available to Windows 10 users and I'm on Windows 7. In a somewhat similar post about regular Photoshop, a community user determined it was a conflict with Camera Raw. There seems to be no way to uninstall Camera Raw or revert to a prior version on Cloud.
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Crash or freeze, Problem or error, Windows

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Creative Cloud Photoshop will no longer open

New Here ,
Dec 14, 2020

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Cloud Photoshop has suddenly stopped working on my computer as of Friday, Dec. 11. I had used it  regularly up until earlier last week with no problem.

 

The error message I get is "program can't start because api-ms-win-core-libraryloader-l1-2-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

 
I did try uninstalling and reinstalling, and restarting my computer, none of that fixed the problem. I did a search for that file on my computer but couldn't find it.
 
There is an update to Photoshop available through Adobe Cloud, but it's only available to Windows 10 users and I'm on Windows 7. In a somewhat similar post about regular Photoshop, a community user determined it was a conflict with Camera Raw. There seems to be no way to uninstall Camera Raw or revert to a prior version on Cloud.
TOPICS
Crash or freeze, Problem or error, Windows

Views

104

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Dec 14, 2020 0
Adobe Community Professional ,
Dec 14, 2020

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Dec 14, 2020 1
New Here ,
Dec 15, 2020

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Thank you very much!

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Dec 15, 2020 0
New Here ,
Dec 17, 2020

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You saved the day! Thanks a lot!

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Dec 17, 2020 0