Crop tool freezes Photoshop

[madridt67123946]

For two days in a row, I have attempted to use the cropping tool and it freezes. I have to restart my computer in order to close Photoshop.

[c.pfaffenbichler]

Which OS? 

Does the actual OS crash or why do you restart the computer instead of just force-quitting Photoshop? 

What have you done for all-purpose trouble-shooting so far? 
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[Darrin21]

I just posted the same problem! I'm uninstalling 22.3 version to see if that solves the problem.

[Darrin21]

Just unintalled 22.3 back to 22.2, crop works fine now.

[madridt67123946]

I uninstalled 22.3 back to 22.2 and I am not experiencing any more problems. I appreciate your resolution.

[ronpickering]

How do i get 22.2 to install.  If I click install I seemto get the latest version, which is what causes the problem.

[Mr PJ]

Thanks for this idea,  I've done rhe same & "presto" all working fine again.

[defaultxvd5ttnjhjk1]

Same problem here, running Windows 10 on a 64 bit machine. Have to use the Task Manager to close Photoshop. I've uninstalled the 22.3 update. 

[Panache]

I have the same problem, however, I have a work around.

1. It only locks up on me (so far) when the crop tool is the first thing I use after opening Photoshop. If I use the lasso tool first, then I can use the crop tool without any issues. I also don't have the issue with any other files I open in that Photoshop session once the crop tool works on the first image.
2. When it locks up: right click the taskbar and open tTask Manger. Select Photoshop and click End Task. It will save rebooting your computer.

[madridt67123946]

I appreciate you sharing your work around. However, I think there is a bug in update 22.3 that should be fixed so that a work around is not required. I uninstalled 22.3 back to 22.2 and I am not experiencing any more problems.

[c.pfaffenbichler]

Maybe you should post a Report over on 

Photoshop Family

[madridt67123946]

I will post a report. I appreciate the suggestion.

[ronpickering]

right, I'll try this.  I've uninstalled and re-installed - no change, still freezes.

When I imprt an image it already has the crop outlines showing i.e. the programme seems to have decided that I want to crop the image before I do anything else.

Real pain, but I can get round it by carrying out any editing tasks except for cropping and then save, and then open in Lightroom which crops without problems!