• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Crop tool problem in Photoshop 2021

New Here ,
Mar 20, 2021 Mar 20, 2021

Copy link to clipboard

Copied

I just changed to the 2021 version of Photoshop.  I find that when I try to change the crop size, Photoshop  freezes up.  I have uninstalled & reinstalled but that doesn't help.  Any suggestions?

Views

924

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

I Have done nothing but 1) restart my computer and 2) uninstall and
reinstall Photoshop 2021.

The first time I noticed a problem was right after I tried to use the new
Super Resolution in the new Camera Raw.

Russ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 21, 2021 Mar 21, 2021

Copy link to clipboard

Copied

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings and Photoshop > Preferences > Camera Raw Performance) and restarting Photoshop have any bearing on the issue? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2021 Apr 17, 2021

Copy link to clipboard

Copied

I have the same problem, since updating to version 22.3.1.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 17, 2021 Apr 17, 2021

Copy link to clipboard

Copied

What have you done for all-purpose trouble-shooting so far? 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

If the issue proves persistent you may have to roll back Photoshop to a previous version. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2021 Apr 17, 2021

Copy link to clipboard

Copied

Tried the graphcs processor on/off suggestions with no result. Just reverted to 22.2.0 which just works fine as I do not (yet) need the new features of version 2021 and don't have the time to "debug" the problem more in depth, especially as it seems to be a problem encountered by many others (as described in other posts - https://community.adobe.com/t5/photoshop/p-photoshop-22-3-1-freezes-when-using-the-crop-tool/m-p/118...).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

LATEST

Try use Classic Mode in Crop Tool configuration

Lincoln5D46_0-1619813834552.pngLincoln5D46_1-1619813954399.pngLincoln5D46_2-1619813993203.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines