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CS3 Photoshop in Win 10: Hangs right after open it

Community Beginner ,
Jan 15, 2019

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I even cannot turn it off without task manager.

On task manager its status is Not responding.

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CS3 Photoshop in Win 10: Hangs right after open it

Community Beginner ,
Jan 15, 2019

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I even cannot turn it off without task manager.

On task manager its status is Not responding.

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Adobe Community Professional ,
Jan 16, 2019

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Hi

Have you tried resetting Photoshop preferenecs

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop

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Community Beginner ,
Jan 16, 2019

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KakaoTalk_20190116_173146932.jpg

Nothing comes out after I pressed and hold Alt+Ctrl+Shift right after I press icon.

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Adobe Community Professional ,
Jan 16, 2019

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Hi

You need to press and hold Alt+Ctrl+Shift first before clicking on the icon to launch Photoshop, you may need to try it a couple of times

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Community Beginner ,
Jan 16, 2019

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Hi

Thanks for helps but It's same..

I pressed & holded Alt+Ctrl+Shift and clicked photoshop several times, but same things happened.

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Adobe Community Professional ,
Jan 17, 2019

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Watch the video here it will show you how to manually delete the preference file

Preferences in Photoshop

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Adobe Community Professional ,
Jan 17, 2019

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Photoshop CS3 is an very old program and not official released for Windows 10.

It can be worked or not. Or it worked until the next update.

Does Photoshop has been worked for you? What has been changed on your system before the error occured?

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Community Beginner ,
Jan 18, 2019

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I installed at my new lap top.

It worked perfectly normal at my previous computer

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Adobe Community Professional ,
Jan 18, 2019

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Which operating system was installed on your previous computer?

As I wrote before Photoshop CS3 isn't official released for Windows 10. I think you have to get the actual version of PS, but it's only get as a subscriber version.

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New Here ,
Jan 16, 2019

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same problem

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New Here ,
Sep 10, 2020

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Same problem for me. I have it working on a Windows 10 desktop machine and I installed the same thing on a new Windows 10 laptop and it hangs at startup. Tried admin mode and compatibility modes but no just hangs. Perfectly happy with the product so we don't want to spend the money on a newer version.

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Adobe Community Professional ,
Sep 10, 2020

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Which Windows version do you use on your desktop and which on the new laptop?

Please post the exact version.

How was Windows 10 installed on your desktop? Update from a previous version (like Win 7) or a clean reinstallation?

 

Remember CS3 is very old and it isn't compatible with new operating systems!! 

In addition, the activation servers for CS3 products were shutdown some time ago. So you can install it but you can't activate the program.

Sorry, but CS3 is dead.

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New Here ,
Sep 10, 2020

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Windows 10 on the desktop and Windows 10 on the laptop.

Both installed from scratch (no upgrades).

Latest build on both systems, 19041.508 2004.

The new machine is a high DPI laptop, so I suspect that has something to do with it, but I've tried all the compatibility settings and DPI compatibility settings to no avail.

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Adobe Community Professional ,
Sep 11, 2020

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Do you have read my last paragraph?

CS3 is dead and the activation servers for CS3 products were shutdown.

You can't never activate CS3 products.

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New Here ,
Sep 11, 2020

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We were given a special version by Adobe that does not require activation so that should not be an issue. CS3 is a perfectly good product for us so is not "dead" as you say. It does everything it needs to do.

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Adobe Community Professional ,
Sep 11, 2020

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Hi

this is a peer to peer user forum so we cannot provide official Adobe info on policy. But CS3 is a long discontinued unsupported product. Sadly you'll need up to date Creative Suite software. Frustrating I know. 

 

I hope this helps

thanks
neil barstow, colourmanagement.net :: adobe forum volunteer
[please do not use the reply button on a message within the thread, only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

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