CS6 3D error (bug?) "Could not complete your request because the path is too complex."

[LuxMaji]

I'm running into a bit of a problem with having a shape extruded in 3D.

If I draw a rectangle shape set to path over an image and then choose "source - work path" and "3D extrusion" I will get a 3D rectangle with the image on the front side.

If I draw a 3 sided polygon (triangle) set to path over an image and then choose "source - work path" and "3D extrusion" I will get a error telling me that the path is too complex.

I'm doing the exact same thing.

Now, if I have 4 sides plus, on the polygon it will extrude just fine.

Something seems to be happening with 3 sided polygons.

This holds true with the pen tool as well. Three points will give you the error, 4 and above seem not to.

Any ideas and to why this is happening?

Thanks!

Lux

CS6 - latest build

Mac 12 core

24gigs Ram

Cloud subscriber

[Noel Carboni]

Happens for me too.  Easy to reproduce.

Looks like a buglet.  I guess the Adobe system testers didn't try anything that simple. 

-Noel

[LuxMaji]

Those super complex triangles... haha

Lux

[Jeff Arola]

I'm not a machine that has cs6, but in cs5 if you were to convert the path to a selection it would work.

Does that work in cs6?

[Noel Carboni]

Yes it does.  Good workaround!

-Noel

[Jeff Arola]

Well it turns out that doesn't always work as per the example below.

Though if you feather the selection somewhere between 0.1 to 0.5 it does.

Using the same path in cs5 and no feather on the selection from path does work

selection feathered by 0.3 px

[Trevor.Dennis]

Guys, has there been any movement on this issue?  I have actually run into the problem in a project.  So far it looks like using a feathered sellection has worked, but it would be nice to know if a proper fix has been found.

[SG...]

Hi Trevor,

We have this reported and reproduced in-house.

One other method to try is converting one of the three corner archor points to a smooth point. Pull both control handles out ever so slightly (3-5 pixels), and it extrudes instead of throwing the error. You can then save this as a custom shape to use for future extrusions.

regards,

steve

[Noel Carboni]

To confirm what Steve has said, it's still broken the same way on 13.0.1.1.

-Noel

[samtotman]

Work around. (CS6)

(1) Draw your trangle shape.

(2) Convert one of the corners to a smooth corner (just barely). If you doesn't work, bend flex it a little more, and try again.

(3) 3D/New 3D extrusion from selected layer.

(4) Switch camera to top view.

(5) With 3D layer selected, in the coordinates menu of Properties panel, set X angle to 90.

(6) Snap object to ground plane.

(7) Set depth to 0.

(8) In the Cap menu of the Properties panel, adjust cap width to 100%.

[Carol_S__Ruskin]

This workaround is not working for me - when can we expect a fix?

[brunoserge]

None of these solutions works here. I had to deliver a circular 3D mockup of a couple of booth designs, and Adobe just made me look bad. I had to deliver a flat mockup and apologize. Thanks a lot for nothing!

[SG...]

Hi Bruno,

What version of Ps are you using? And what platform?

I'm very sorry you were not able to generate 3D layers for your mockups. If you have the samples to share, I can take a look and try to help you work around the problem. I can contact you with a private message if your amicable.

regards,

steve

[brunoserge]

Thanks. I was using CC, (which should be a full version but it's a Trial even though this company bought a full CC license last year and we only got a creative suite license from the retailer. Big, big mess to buy the software, licensing issues still unsolved today.)

Now I switched back to CS6 and the 3D extrusion worked, but everytime I click on the space to turn the object, it switches from/to camera and environment. Is that a bug too? The interface is overly complicated to make simple changes, and figuring out how to change the texture was a matter of luck. The learning curve is extremely steep, and performance is extremely slow.

In the end, the render was taking a long time, only to give me a cylinder with strange parallel bands across the side, which I can't use, it looks like an un-rendered screenshot from an amateur 3D app 😕

[SG...]

Hi,

I'll need to look further into the 3 point work path bug, and when it was fixed. I can't reproduce the problem currently with 14.0, 13.12, or 13.0.5 all on 10.7.5.

As to your question about single clicking on the document window cycling between Current View (camera) and Environment, that is the designed behavior (newly introduced in Ps CS6). Yes, the interaction and interface for 3D layers takes some getting used to, and performance benefits from newer video cards (and drivers).

The rendering glitch doesn't sound good. To really tell if there's something that might tweak it to render as expected, I'd need to have the file. Renders can take some time and don't have the full complement of features that a full fledge 3D package might offer, renders do generally look better than the result you saw.

I don't know that the Ps 3D feature set will offer you the solution for mockups and presentation, but if you want to discuss this more let me know. We can carry on a communication directly so I can see what you're hoping to achieve and offer advice.

regards,

steve

[cicadacomputing]

Hi, just change your color setting: image < mode < rgb. 3D mode is not compatible in cmyk.

[SG...]

Hi,

Was this meant for another post? The OP did not have a problem with the color mode of document. The problem was a bug that has been fixed, regarding a problem with 3 point closed paths.

Also, this thread is a year old. Generally, digging up stale threads is not very useful.

regards,

steve

[Mr_Moulton]

‌running a Mac Pro & cc2015.  Kept getting the path too complex warning, both using vector shape (star)path or shape tool.  I had extruded a 20 point star long ago, smooth  indent set to 99%.  FINALLY remembered the fix.

I was working full screen (2560  x 1440 @ 300 dpi.  WRONG.

New file @ 1000px square & 72 dpi.  Drug out the same exact 20 point star as a path and extruded from path, not layer.  Later drug that into a full size file, resized & re-rendered w/o a hitch.

THe problem for me is either the initial size OR dpi.  Haven't played with it enough to say more.

I can say I edited source while in 3D property panel and the object is still vector sharp.

HOpe and this helps.  About blew a gasket tonight until I recalled the fix.

Apologies for typing from a phone...

[victoriae2015]

I ran into the same issue. Although I found a fix through opening the image into Illustrator, the same fix works with Photoshop.

The issue is that the bit size is too large. It can be changed by selecting Image, mode, 8 bits.

This will allow for the 3D extrusion.

[Darth_Mufasa44]

I had a similar problem, I dont think they are the same though. I fixed mine by slightly upscaling the image. it might have been too small for the effect to render.