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Current file window hides if I exit photoshop and return

New Here ,
Sep 02, 2020

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This is driving me crazy

 

Whenever I go out of photoshop to check email or do anything else and click back in, the window I was working on appears to be gone. Any open file windows behind it are still there. If I select the Window menu, it shows my current file checked as the active window, but it won't reappear unless I select it from the list anyway.

 

In my work I do a lot of blended Photoshop/Illustrator files that requires me to click back and forth and refine smart objects in illustrator. Now, after the last update, I have to select the file from the window menu  in photoshop to see and access it.

 

I have been working in Adobe since 87. I have never seen this behavior before. Is this happening to anyone else

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Current file window hides if I exit photoshop and return

New Here ,
Sep 02, 2020

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This is driving me crazy

 

Whenever I go out of photoshop to check email or do anything else and click back in, the window I was working on appears to be gone. Any open file windows behind it are still there. If I select the Window menu, it shows my current file checked as the active window, but it won't reappear unless I select it from the list anyway.

 

In my work I do a lot of blended Photoshop/Illustrator files that requires me to click back and forth and refine smart objects in illustrator. Now, after the last update, I have to select the file from the window menu  in photoshop to see and access it.

 

I have been working in Adobe since 87. I have never seen this behavior before. Is this happening to anyone else

Topics

Bug, Mac, Problem or error

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51

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LEGEND ,
Sep 02, 2020

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Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Sep 02, 2020

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Thanks cpfaff

 

The graphis processor seems to be the issue. Turning it off and restarting stopped the behavior. Can I not use the GPU anymore? I was using it before this update when the behavior began.

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New Here ,
Sep 02, 2020

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My graphics card is a radeon Pro 580x

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LEGEND ,
Sep 02, 2020

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It certainly is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

 

Is your GPU on the list of tested ones? 

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#Tested%20video%20cards%20for%20P...

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New Here ,
Sep 02, 2020

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I don't see it on there. It came with the mac. I guesss I just won't use it for now

 

Thanks guys!

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Adobe Community Professional ,
Sep 02, 2020

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Hi

It would help if you told us which version of exact Photoshop and operating system you have

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New Here ,
Sep 02, 2020

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Mojave 10.14.6

2019 27" imac

 

photoshop 21.2.2

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Adobe Community Professional ,
Sep 02, 2020

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