Copy link to clipboard
Copied
This is driving me crazy
Whenever I go out of photoshop to check email or do anything else and click back in, the window I was working on appears to be gone. Any open file windows behind it are still there. If I select the Window menu, it shows my current file checked as the active window, but it won't reappear unless I select it from the list anyway.
In my work I do a lot of blended Photoshop/Illustrator files that requires me to click back and forth and refine smart objects in illustrator. Now, after the last update, I have to select the file from the window menu in photoshop to see and access it.
I have been working in Adobe since 87. I have never seen this behavior before. Is this happening to anyone else
Copy link to clipboard
Copied
Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
Copy link to clipboard
Copied
Thanks cpfaff
The graphis processor seems to be the issue. Turning it off and restarting stopped the behavior. Can I not use the GPU anymore? I was using it before this update when the behavior began.
Copy link to clipboard
Copied
My graphics card is a radeon Pro 580x
Copy link to clipboard
Copied
It certainly is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS.
Is your GPU on the list of tested ones?
Copy link to clipboard
Copied
I don't see it on there. It came with the mac. I guesss I just won't use it for now
Thanks guys!
Copy link to clipboard
Copied
Hi
It would help if you told us which version of exact Photoshop and operating system you have
Copy link to clipboard
Copied
Mojave 10.14.6
2019 27" imac
photoshop 21.2.2
Copy link to clipboard
Copied
Maybe it's related to this issues