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Curves - Auto Color Correction Options = Crash

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Apr 17, 2017

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Hi,
I have done a bit of looking around, but I have not found any reason why after the recent update to CC2017 from CC2015 it now appears now has a problem with the curves tool, when Using the Auto Color correction. I place a curves layer, and make no changes to it, and then by holding the Alt Key, and pressing Auto, the 4 main lists of curves correction appear ( as normal). However when I choose the first two, options ( Enhance Monochromatic contrast, or Enhance Per Channel Contrast) Photoshop will abruptly quit and crash. Then windows looks for an answer that never happens. I have just recently did the upgrade for this, and I was hoping this would get fixed, but it appears that is not the case.

Is this video card related or is this just a bug?

Please help, I love the looks that this Curves gives, but its continuously crashing, my machine and I can't move forwards.

Thanks much

StudioCMC_2017

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi Chris

Sorry for delay- I did a bit more experimentation and this seems to be image dependent. It seems to happen if there are significant areas of full black and full white.

I tried a 1000 x 1000 pixel image with a black to white gradient - it will crash. However a similar gradient from not quite black to not quite white will work.  CC2015.5.2 also crashes - but CS6 works OK

I have raised a report here:

Auto Curves adjustment crash in CC2017.1 | Photoshop Family Customer Community

Dave

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Curves - Auto Color Correction Options = Crash

New Here ,
Apr 17, 2017

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Hi,
I have done a bit of looking around, but I have not found any reason why after the recent update to CC2017 from CC2015 it now appears now has a problem with the curves tool, when Using the Auto Color correction. I place a curves layer, and make no changes to it, and then by holding the Alt Key, and pressing Auto, the 4 main lists of curves correction appear ( as normal). However when I choose the first two, options ( Enhance Monochromatic contrast, or Enhance Per Channel Contrast) Photoshop will abruptly quit and crash. Then windows looks for an answer that never happens. I have just recently did the upgrade for this, and I was hoping this would get fixed, but it appears that is not the case.

Is this video card related or is this just a bug?

Please help, I love the looks that this Curves gives, but its continuously crashing, my machine and I can't move forwards.

Thanks much

StudioCMC_2017

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi Chris

Sorry for delay- I did a bit more experimentation and this seems to be image dependent. It seems to happen if there are significant areas of full black and full white.

I tried a 1000 x 1000 pixel image with a black to white gradient - it will crash. However a similar gradient from not quite black to not quite white will work.  CC2015.5.2 also crashes - but CS6 works OK

I have raised a report here:

Auto Curves adjustment crash in CC2017.1 | Photoshop Family Customer Community

Dave

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Apr 17, 2017 0
Adobe Community Professional ,
Apr 17, 2017

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No crash here - I just tried your steps on an 8 bit and a 16 bit image.

I am using CC2017.1 (r.207) on Windows 10.


Can you give some further info & paste your system info (from the help menu)

Dave

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Apr 17, 2017 0
New Here ,
Apr 17, 2017

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Hi Davescm.


Screenshot1.jpg


I have also placed a screen shot the moment before it faithfully fails.

If I click on the "Snap Nutral Midtones" the crash does not happen, but if this is unchecked, then it always crashes on the first two options.

The only other issue I really have is the flicker of the video driver in ACR, but everything else that I use works flawlessly. This worked finr in 2015, but the change came in 2017. (for me) I was hoping that the recent update would work but its not.

My system info is this: ---------------------------------------------------------------------------------------------------------------------------------------------------------------------

Adobe Photoshop Version: 2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877  x64

Number of Launches: 71

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3592 MHz

Built-in memory: 16327 MB

Free memory: 2 MB

Memory available to Photoshop: 14480 MB

Memory used by Photoshop: 60 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=2048

glgpu[0].GLName="NVIDIA GeForce GTX 960"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="21.21.13.7563"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="GeForce GTX 960/PCIe/SSE2"

glgpu[0].GLRendererID=5121

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvak.inf_amd64_791beb67a268df58\nvwgf2um"

glgpu[0].GLDriverDate="20161021000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=2048

clgpu[0].CLName="GeForce GTX 960"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="375.63"

clgpu[0].CLBandwidth=8.29373e+10

clgpu[0].CLCompute=1073.58

License Type: Subscription

Serial number: 96040418493214664291

GUIDBucket:

  bucket: 198

  test: DocumentPanel

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\Chris\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 1.80T, 1.29T free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2017/01/26-01:10:02   79.579975   79.579975

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.579975   79.579975

   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2017/01/26-01:10:02   79.579975   79.579975

   ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.119 BuildVersion: 10.0; BuildDate: Thu Dec 22 2016 3:0:7)   1.000000

   ARE.dll   ARE 2017/01/26-01:10:02   79.579975   79.579975

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2017/01/26-01:10:02   79.579975   79.579975

   BIBUtils.dll   BIBUtils 2017/01/26-01:10:02   79.579975   79.579975

   boost_date_time.dll   photoshopdva   10.0.0  

   boost_signals.dll   photoshopdva   10.0.0  

   boost_system.dll   photoshopdva   10.0.0  

   boost_threads.dll   photoshopdva   10.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2017/01/26-01:10:02   79.579975   79.579975

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaudiodevice.dll   photoshopdva   10.0.0  

   dvacore.dll   photoshopdva   10.0.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   10.0.0  

   dvamediatypes.dll   photoshopdva   10.0.0  

   dvametadata.dll   photoshopdva   10.0.0  

   dvametadataapi.dll   photoshopdva   10.0.0  

   dvametadataui.dll   photoshopdva   10.0.0  

   dvaplayer.dll   photoshopdva   10.0.0  

   dvatransport.dll   photoshopdva   10.0.0  

   dvaui.dll   photoshopdva   10.0.0  

   dvaunittesting.dll   photoshopdva   10.0.0  

   dynamiclink.dll   photoshopdva   10.0.0  

   ExtendScript.dll   ExtendScript 2016/12/13-13:10:33   80.1089815   80.1089815

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.11  

   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   mediacoreif.dll   photoshopdva   10.0.0  

   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2017   18.1.0  

   Plugin.dll   Adobe Photoshop CC 2017   18.1.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

   PSArt.dll   Adobe Photoshop CC 2017   18.1.0  

   PSViews.dll   Adobe Photoshop CC 2017   18.1.0  

   SCCore.dll   ScCore 2016/12/13-13:10:33   80.1089815   80.1089815

   SVGRE.dll   SVGRE   79.579975   79.579975

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Accented Edges 18.1.0 - from the file “Filter Gallery”

   Adaptive Wide Angle 18.1.0 - from the file “Adaptive Wide Angle”

   Angled Strokes 18.1.0 - from the file “Filter Gallery”

   Average 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Average”

   Bas Relief 18.1.0 - from the file “Filter Gallery”

   BMP 18.1.0 - from the file “Standard MultiPlugin”

   Camera Raw 9.10 - from the file “Camera Raw”

   Camera Raw Filter 9.10 - from the file “Camera Raw”

   Chalk && Charcoal 18.1.0 - from the file “Filter Gallery”

   Charcoal 18.1.0 - from the file “Filter Gallery”

   Chrome 18.1.0 - from the file “Filter Gallery”

   Cineon 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Cineon”

   Clouds 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Clouds”

   Collada 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Color Halftone 18.1.0 - from the file “Standard MultiPlugin”

   Colored Pencil 18.1.0 - from the file “Filter Gallery”

   CompuServe GIF 18.1.0 - from the file “Standard MultiPlugin”

   Conté Crayon 18.1.0 - from the file “Filter Gallery”

   Craquelure 18.1.0 - from the file “Filter Gallery”

   Crop and Straighten Photos 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “CropPhotosAuto”

   Crop and Straighten Photos Filter 18.1.0 - from the file “Standard MultiPlugin”

   Crosshatch 18.1.0 - from the file “Filter Gallery”

   Crystallize 18.1.0 - from the file “Standard MultiPlugin”

   Cutout 18.1.0 - from the file “Filter Gallery”

   Dark Strokes 18.1.0 - from the file “Filter Gallery”

   De-Interlace 18.1.0 - from the file “Standard MultiPlugin”

   Dicom 18.1.0 - from the file “Dicom”

   Difference Clouds 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Clouds”

   Diffuse Glow 18.1.0 - from the file “Filter Gallery”

   Displace 18.1.0 - from the file “Standard MultiPlugin”

   Dry Brush 18.1.0 - from the file “Filter Gallery”

   Eazel Acquire 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “EazelAcquire”

   Entropy 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Export Color Lookup Tables 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Export3DLUT”

   Extrude 18.1.0 - from the file “Standard MultiPlugin”

   FastCore Routines 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “FastCore”

   Fibers 18.1.0 - from the file “Standard MultiPlugin”

   Film Grain 18.1.0 - from the file “Filter Gallery”

   Filter Gallery 18.1.0 - from the file “Filter Gallery”

   Flash 3D 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Fresco 18.1.0 - from the file “Filter Gallery”

   Glass 18.1.0 - from the file “Filter Gallery”

   Glowing Edges 18.1.0 - from the file “Filter Gallery”

   Google Earth 4 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Grain 18.1.0 - from the file “Filter Gallery”

   Graphic Pen 18.1.0 - from the file “Filter Gallery”

   Halftone Pattern 18.1.0 - from the file “Filter Gallery”

   HDRMergeUI 18.1.0 - from the file “HDRMergeUI”

   Hidden NO VERSION - from the file “TopazRemaskAutomation”

   HSB/HSL 18.1.0 - from the file “Standard MultiPlugin”

   IFF Format 18.1.0 - from the file “Standard MultiPlugin”

   IGES 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Ink Outlines 18.1.0 - from the file “Filter Gallery”

   JPEG 2000 18.1.0 - from the file “JPEG2000”

   Kurtosis 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Lens Blur 18.1.0 - from the file “Lens Blur”

   Lens Correction 18.1.0 - from the file “Lens Correction”

   Lens Flare 18.1.0 - from the file “Standard MultiPlugin”

   Liquify 18.1.0 - from the file “Liquify”

   Matlab Operation 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “ChannelPort”

   Maximum 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Mean 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Measurement Core 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “MeasurementCore.8me”

   Median 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Mezzotint 18.1.0 - from the file “Standard MultiPlugin”

   Minimum 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   MMXCore Routines 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “MMXCore”

   Mosaic Tiles 18.1.0 - from the file “Filter Gallery”

   Multiprocessor Support 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “MultiProcessor Support”

   Neon Glow 18.1.0 - from the file “Filter Gallery”

   Note Paper 18.1.0 - from the file “Filter Gallery”

   NTSC Colors 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “NTSC Colors”

   Ocean Ripple 18.1.0 - from the file “Filter Gallery”

   ON1 Effects 10 10.5.2 - from the file “PerfectEffects”

   ON1 Effects 10 10.5.2 - from the file “PerfectEffects”

   ON1 Effects 10 Filter 10.5.2 - from the file “PerfectEffects”

   ON1 Enhance 10 10.5.2 - from the file “PerfectEnhanceProxy”

   ON1 Enhance 10 10.5.2 - from the file “PerfectEnhanceProxy”

   ON1 Enhance 10 Filter 10.5.2 - from the file “PerfectEnhanceProxy”

   ON1 Portrait 10 10.5.2 - from the file “PerfectPortraitProxy”

   ON1 Portrait 10 10.5.2 - from the file “PerfectPortraitProxy”

   ON1 Portrait 10 Filter 10.5.2 - from the file “PerfectPortraitProxy”

   ON1 Resize 10 10.5.2 - from the file “PerfectResizeProxy”

   ON1 Resize 10 Engine Automation 10.5.2 - from the file “PerfectResizeProxy”

   ON1 Resize 10 Engine Filter 10.5.2 - from the file “PerfectResizeProxy”

   ON1 Resize 10 Filter 10.5.2 - from the file “PerfectResizeProxy”

   OpenEXR 18.1.0 - from the file “Standard MultiPlugin”

   Paint Daubs 18.1.0 - from the file “Filter Gallery”

   Palette Knife 18.1.0 - from the file “Filter Gallery”

   Patchwork 18.1.0 - from the file “Filter Gallery”

   Paths to Illustrator 18.1.0 - from the file “Standard MultiPlugin”

   PCX 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “PCX”

   Photocopy 18.1.0 - from the file “Filter Gallery”

   Photoshop 3D Engine 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Photoshop3DEngine”

   Photoshop Touch 14.0 - from the file “PSDX”

   Picture Package Filter 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “ChannelPort”

   Pinch 18.1.0 - from the file “Standard MultiPlugin”

   Pixar 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Pixar”

   Plaster 18.1.0 - from the file “Filter Gallery”

   Plastic Wrap 18.1.0 - from the file “Filter Gallery”

   PLY 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   PNG 18.1.0 - from the file “Standard MultiPlugin”

   Pointillize 18.1.0 - from the file “Standard MultiPlugin”

   Polar Coordinates 18.1.0 - from the file “Standard MultiPlugin”

   Portable Bit Map 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “PBM”

   Poster Edges 18.1.0 - from the file “Filter Gallery”

   PRC 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Radial Blur 18.1.0 - from the file “Standard MultiPlugin”

   Radiance 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Radiance”

   Range 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Render Color Lookup Grid 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Export3DLUT”

   Reticulation 18.1.0 - from the file “Filter Gallery”

   Ripple 18.1.0 - from the file “Standard MultiPlugin”

   Rough Pastels 18.1.0 - from the file “Filter Gallery”

   Save for Web 18.1.0 - from the file “Save for Web”

   ScriptingSupport 18.1.0 - from the file “ScriptingSupport”

   Shake Reduction 18.1.0 - from the file “Shake Reduction”

   Shear 18.1.0 - from the file “Standard MultiPlugin”

   Skewness 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Smart Blur 18.1.0 - from the file “Standard MultiPlugin”

   Smudge Stick 18.1.0 - from the file “Filter Gallery”

   Solarize 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Solarize”

   Spaces 18.1.0 - from the file “Spaces”

   Spatter 18.1.0 - from the file “Filter Gallery”

   Spherize 18.1.0 - from the file “Standard MultiPlugin”

   Sponge 18.1.0 - from the file “Filter Gallery”

   Sprayed Strokes 18.1.0 - from the file “Filter Gallery”

   Stained Glass 18.1.0 - from the file “Filter Gallery”

   Stamp 18.1.0 - from the file “Filter Gallery”

   Standard Deviation 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   STL 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Sumi-e 18.1.0 - from the file “Filter Gallery”

   Summation 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Targa 18.1.0 - from the file “Standard MultiPlugin”

   Texturizer 18.1.0 - from the file “Filter Gallery”

   Tiles 18.1.0 - from the file “Standard MultiPlugin”

   Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64”

   Topaz Clarity 10.0 - from the file “tlclarityps_x64”

   Topaz Clean 3 10.0 - from the file “tlclean3ps_x64”

   Topaz DeJpeg 4 10.0 - from the file “tldejpeg4ps_x64”

   Topaz DeNoise 6 10.0 - from the file “tldenoise6ps_x64”

   Topaz Detail 3 10.0 - from the file “tldetail3ps_x64”

   Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64”

   Topaz ReMask 3 10.0 - from the file “tlremask3ps_x64”

   Topaz ReMask 5 10.0 - from the file “tlremask5ps_x64”

   Topaz ReStyle 10.0 - from the file “tlrestyleps_x64”

   Topaz Simplify 4 10.0 - from the file “tlsimplify4ps_x64”

   Topaz Texture Effects 10.0 - from the file “tltextureeffectsps_x64”

   Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64”

   TopazRemaskAutomate NO VERSION - from the file “TopazRemaskAutomation”

   Torn Edges 18.1.0 - from the file “Filter Gallery”

   Twirl 18.1.0 - from the file “Standard MultiPlugin”

   U3D 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Underpainting 18.1.0 - from the file “Filter Gallery”

   Vanishing Point 18.1.0 - from the file “VanishingPoint”

   Variance 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

   Virtual Reality Modeling Language | VRML 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   Water Paper 18.1.0 - from the file “Filter Gallery”

   Watercolor 18.1.0 - from the file “Filter Gallery”

   Wave 18.1.0 - from the file “Standard MultiPlugin”

   Wavefront|OBJ 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

   WIA Support 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “WIASupport”

   Wind 18.1.0 - from the file “Standard MultiPlugin”

   Wireless Bitmap 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “WBMP”

   ZigZag 18.1.0 - from the file “Standard MultiPlugin”

Optional and third party plug-ins:

   Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”

   BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”

   Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”

   Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”

   FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”

   HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

   HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”

   Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

   Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Google\Selective Tool\SelectivePalette.8li”

   ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”

   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”

   Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”

   Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”

   SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”

   SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”

   StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”

   TK Infinity Mask 15.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\TK Infinity Mask 1 PS.8bf”

   Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”

   GrutBrushes  1.0.0 - from the file “C:\Users\Chris\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.SelectorPanel\index.html”

   com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   Start  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”

   ON1  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”

   com.GrutBrushes.WebPanel.extension  1.0.0 - from the file “C:\Users\Chris\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.WebPanel\index.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   TK Infinity Mask  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.kuyper.tkinfinitymask\index.html”

   TKActionsV4  1.0.4 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.actionsvfour\index.html”

   com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

   FontShop  2.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\FontShop2\index.html”

   New Document  1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\fnft.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

--------------------------------------------------------------------------------------------------------------------------------------

Many thanks
Chris

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Apr 17, 2017 0
Adobe Community Professional ,
Apr 17, 2017

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Hi Chris

Sorry for delay- I did a bit more experimentation and this seems to be image dependent. It seems to happen if there are significant areas of full black and full white.

I tried a 1000 x 1000 pixel image with a black to white gradient - it will crash. However a similar gradient from not quite black to not quite white will work.  CC2015.5.2 also crashes - but CS6 works OK

I have raised a report here:

Auto Curves adjustment crash in CC2017.1 | Photoshop Family Customer Community

Dave

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Apr 17, 2017 1
New Here ,
Apr 18, 2017

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Thank you Dave for the investigation, and to push this forward. I appreciate your efforts.


Chris

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Apr 18, 2017 0
Explorer ,
Jul 12, 2017

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Thanks for posting this. I have this happen on occasion too, and likewise only with certain images (though I'd not investigated with nearly the depth as above).

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Jul 12, 2017 0
Adobe Community Professional ,
Jul 12, 2017

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Have you tried this in CC2017.1.1 . It appears to be fixed now.

Dave

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Jul 12, 2017 0
Explorer ,
Jul 12, 2017

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I'm running CC2017.1.1 presently on macOS Sierra 10.12.4, still happens for me. Has happened a few times this week so far.

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Jul 12, 2017 0
Adobe Community Professional ,
Jul 12, 2017

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Try resetting preferences. I had a conversation with an Adobe engineer a few weeks ago and with CC 2017.1.1 and reset preferences neither of us could get the crash to re-occur.

Dave

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Jul 12, 2017 3
Explorer ,
Jul 12, 2017

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Resetting preferences worked! I found a file that Photoshop was crashing on (Curves Adjustment Layer > Auto > Monochromatic > 0% White clipping. That part worked, but when I'd pull the curve it would crash) and now following the same process results in expected behavior. Thanks for the tip. Hopefully that'll be the case henceforth.

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Jul 12, 2017 0
New Here ,
Jan 23, 2018

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And for me, with CC2019.1 (fresh install - nothing to re-set preferences) the same problem is back again, constant crashes, I also linked this thread to the new "Crash Report tool" that now pops up when Photoshop crashes.

Cool feature, but the crash, for the re-occouring 5th time now is frustration to the max.. I love that feature.. when it works.. Make it stick this time! 

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Jan 23, 2018 0
Community Beginner ,
Sep 01, 2020

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This still happens to me in CC 20.0.9

This has been happening for years. For me it only occurs when you choose Enhance Monochromatic Contrast without checking the snap neutral midtones box. All other choices work fine. It seems to be random... when it starts happening, it keeps happening until I reset preferences. Then everything works fine until it randomly starts again...

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Sep 01, 2020 0
Adobe Community Professional ,
Sep 01, 2020

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This still happens to me in CC 20.0.9

 

Hi KidMagic,

The current version is Photoshop 2020 (version 21.2.2)

~ Jane

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Sep 01, 2020 0
KidMagic LATEST
Community Beginner ,
Sep 01, 2020

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Thanks Jane!

I have not upgraded yet. I like my current sweet spot with this version and OS 10.14.6.

I had the auto curves problem this morning for the first time in a long while.

This issue has been around since at least CS4... I could never figure it out and still cannot.

I just reset the preferences and it goes away for a while...

Cheers,

Sean

 

 

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Sep 01, 2020 0