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Custom Keyboard Shortcut Doesn't Work

New Here ,
Mar 17, 2021 Mar 17, 2021

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Hello!

 

In photoshop 2018 I used some custom keyboard shortcuts for things like "Convert layer to pixels" and that. In 2021 I have set these custom keyboard shortcuts in the Edit > Keyboard Shortcuts settings but they won't work. It's a combination that is not used by another action and other combinations don't work either.

 

Can anyone help me with this?

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Community Expert , Mar 17, 2021 Mar 17, 2021

Can you show a screenshot of the shortcut in Edit > Keyboard Shortcuts? 

 

What have you done for all-purpose trouble-shooting so far? 
Resetting Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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Can you show a screenshot of the shortcut in Edit > Keyboard Shortcuts? 

 

What have you done for all-purpose trouble-shooting so far? 
Resetting Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Mar 17, 2021 Mar 17, 2021

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Hi! Thanks for the reply! Resetting my preferences seemed to have worked. I will keep this in mind when I encounter other issues with Photohop.

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