Custom Shapes Have Disappeared ???

Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

I have several custom made outlines that I named and saved as Custom Shapes.  I have used these shapes repeatedly in the past, but now when I click on the Custom Shape Tool they are no longer listed - they have unexplicably disappeared.  Normally I would just redraw the shapes, but these are complicated outlines that took hours to draw the first time around.  Is there anyway to figure out how to recover these?  I don't understand why Photoshop would have deleted them?  Thanks for your help!

TOPICS
Problem or error

Views

15.3K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Go to Window > Shapes, they should be stored there. Photoshop never deletes Custom Presets.

Screen Shot 2019-11-24 at 8.00.23 AM.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Thanks for your response - unfortunately I don't see Shapes listed as an option when I click on the Window tab.  When I click on Window there is a long list of options in alphabetical order, "Properties" is followed by "Styles" with no "Shapes" listed.  Maybe I'm missing something?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

What version of Ps did you upgrade to? 21.0.1 is the latest.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

I did look at the Shapes picker in the Options Bar. Maaybe your Custom Shapes are here?

Screen Shot 2019-11-24 at 9.14.49 AM.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

I'm currently using 20.0.4.  

 

The Shaper picker in the option bar is what I typically use, and that's where I would previously find my custom shapes.  But as of this morning, the list of shapes has been dramatically reduced and most of my saved custom shapes are missing (two of them remain).

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Try "Load Shapes" from that menu. It will open the directory Custom Shapes is in.

If not, look in an earlier folder for CC 2018 to see if they are there and just copy them over.

 

20.0.7 is the latest, you should update.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Worried that if I upgrade to newest version now, I might loose any chance of recovering the old saved Custom Shapes?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

When I go to Load Shapes the Custom Shapes directory is empty.  Any idea where I can find the earlier folder for CC 2018?  Is it supposed to be in the Custom Shapes folder as well?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Hi,

Isn't this the place you are looking at?

/Users/User Name/Library/Application Support/Adobe/Adobe Photoshop CC 2018/Presets/Custom Shapes/Here

 

Normally it is correct to save it in the user's library, but is there a possibility that it was saved in the application folder by mistake?

/Applications/Adobe Photoshop CC 2018/Presets/Custom Shapes/Here

 

--
Susumu Iwasaki

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Wasn't able to follow your first location (within the Users folder) - there is no Presets Folder within the Adobe Photoshop CC 2018 Folder

 

The Custom Shapes folder found within the Applications folder does not have any of my unique shapes saved there - just the generic photoshop categories of shaps: "Objects" "Arrows" "Animals" etc.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

You check the option to keep your old settings, or use Export/Import Presets to save and import your presets.

 

But 20.0.4 to 20.0.7 is a bugfix not a new Ps version so it should not touch Presets.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

https://forums.adobe.com/thread/2652015 for Custom Shapes locations.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Updated to newest version - oddly enough I still don't see the "Shape" option under the Window tab.  Any other recommendations of how to recover the old Custom Shapes?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

Go to the menu, Window > Shapes:

shapes.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2019 Nov 24, 2019

Copy link to clipboard

Copied

I tried that earlier - but in my version of photoshop there is no "Shape" option under the Window panel

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2019 Dec 01, 2019

Copy link to clipboard

Copied

Thanks @DFosse - 

I misunderstood and was looking for the legacy shapes from the shapes option in the tool gallery.  

 

I was chatting with support when you reconfirmed the simple "how to" so I didn't see it before describing it once again. Thanks for the images.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2019 Dec 01, 2019

Copy link to clipboard

Copied

I have the same prolbem. All legacy shapes have disappeared. The only shapes available are leaf trees, wild animals, boats, and flowers.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 01, 2019 Dec 01, 2019

Copy link to clipboard

Copied

And the answer is still the same. Go to the menu > Window > Shapes, as per my screenshot above. It will be there.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2019 Dec 01, 2019

Copy link to clipboard

Copied

Apparently all of the earlier (legacy) shapes are in a folder by that name.  Here's how to find them: In Photoshop -Go to the "Window" option in the top menu bar of your screen (between View and Help). 2) Click Shapes to add it to active panels (or the panel dock). Click the menu icon in the upper right corner and scroll down to "Legacy Shapes and More" You'll find the shapes from previous versions there I had two subfolders: "2019 Shapes" and "All Legacy Default Shapes" - each with its own subfolders. The simple and complex shapes I've used for years were in the "All Legacy Default Shapes" in recognizable folders (tiles, arrows, symbols, music, nature, etc.)

Hope that works for you!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2019 Dec 01, 2019

Copy link to clipboard

Copied

Thanks for your reply - unfortunately I don't have Shapes listed when I click menu > Window.  It seems very strange because I have updated Photoshop, but when I click on Window it brings up the list of options in alphabetical order and my list jumps from "Properties" to "Styles" with no "Shapes" in between.  Any suggestions on why "Shapes" is missing?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

I have found it! I hope this helps: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Legacy Shapes and More

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

Fallcrest, make sure that you are using Photoshop 2020, aka photoshop 21 to get the shapes panel. (not photoshop CC 2019, aka photoshop 20)

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 26, 2020 Apr 26, 2020

Copy link to clipboard

Copied

This is an oversight on the part of Adobe. They really should tell people (and make a big point of it) when they're going to change anything "legacy" that we're counting on will make it into the new version, especially when they arbitrarily move and recategorize things and regular updates are all but compulsory.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

I'd just like to give a comprehensive answer in any case that someone still has this issue as I have just come across it nearly a year after this was posted when I updated to the newest version of PS. You have to go into program files > adobe > adobe photoshop > scroll down or search for Legacy Shapes and more.csh file > drag it into the shapes window in photoshop and they should show up. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines