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Custom shortcuts returning to default

Enthusiast ,
Apr 23, 2021 Apr 23, 2021

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Windows 10/64 / Core i7 3.5 / 16G Ram / Photoshop 22.3.1
Being a believer in the efficiency of keyboard shortcuts, I created my own set of shortcuts which work OK — for a while. Then out of the clear blue sky my custom shortcut set reverts to default. This behavior is not unique to this version of PS.

Is there any way to fix this? If so, I will dance at your next wedding.

Thanks to those who know more than me,

Joe

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correct answers 1 Correct answer

Community Expert , Apr 23, 2021 Apr 23, 2021

First off I hope you have saved your custom set as a .kys file. That way you don't lose them, they are in the Set: list.

Screen Shot 2021-04-23 at 8.47.55 AM.png

 

As for why they are always reverting, try a Preferences Reset. The settings file "remembers" your setup in Ps. A corrupt settings file may be the reason you are losing your custom settings.

https://helpx.adobe.com/photoshop/using/preferences.html

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Community Expert ,
Apr 23, 2021 Apr 23, 2021

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First off I hope you have saved your custom set as a .kys file. That way you don't lose them, they are in the Set: list.

Screen Shot 2021-04-23 at 8.47.55 AM.png

 

As for why they are always reverting, try a Preferences Reset. The settings file "remembers" your setup in Ps. A corrupt settings file may be the reason you are losing your custom settings.

https://helpx.adobe.com/photoshop/using/preferences.html

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Enthusiast ,
Apr 23, 2021 Apr 23, 2021

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Thanks for your response. I do save the new set, so the preferences is probably the ticket. Over the years I have come go look at resetting preferences as Adobe first aid.

TNX,

Joe

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Enthusiast ,
Apr 23, 2021 Apr 23, 2021

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Well, turns out I thought I saved the set. Nope. But now I have. Just goes to demonstrate again that most of the time, the problem is the guy in the mirror.

 

Thanks again for your help,

Joe

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Community Expert ,
Apr 23, 2021 Apr 23, 2021

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Easy to overlook, but as I just found out: If that first Save icon is dimmed, your custom shortcuts are saved.

Screen Shot 2021-04-23 at 2.11.08 PM.png

Glad I could help.

Gene

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