Cutout / Crop not working

New Here ,
Mar 30, 2021 Mar 30, 2021

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After the latest update my cutout/crop buton seems to be causing a crash. Is this only on my system? or does anyone else have the same problem.

 

 

 

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Bug, Crash or freeze, Performance, Problem or error

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correct answers 2 Correct Answers

Adobe Community Professional , Mar 30, 2021 Mar 30, 2021
How much RAM and spare disk capacity do you have? Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

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Adobe Community Professional , Mar 31, 2021 Mar 31, 2021
Hi, if reset the preferences doesn't work, try to reinstall photoshop with this tool: https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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Adobe Community Professional ,
Mar 30, 2021 Mar 30, 2021

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How much RAM and spare disk capacity do you have?

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Hi Derek,

 

Thanks for the feedback. it seems that my GPU was not selected anymore after the new update. I did select it again an voila it is working like a charm again.

 

Thank you very much for the pointer 

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Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

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Hi, if reset the preferences doesn't work, try to reinstall photoshop with this tool:

https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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New Here ,
Mar 31, 2021 Mar 31, 2021

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It's working again, thanks for the information 

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