Design to Print Plugin not working

New Here ,
Nov 07, 2020 Nov 07, 2020

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I've been trying to use the Design to Print plugin but all it does is give me a rotating blue circle endlessly. The panel never loads. I'm using and iMac 27" with 40GB RAM and an i9 processor. Is there any solution to this. Could it be that D2P is America only. I have a Zazzle.com.AU account.

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Mac, Problem or error

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Adobe Community Professional ,
Nov 07, 2020 Nov 07, 2020

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Sounds like something that you need to raise with the developer of D2P.

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Community Beginner ,
Dec 22, 2020 Dec 22, 2020

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I installed it and used it successfully before I upgraded to Big Sur - I am not sure if Big Sur made the plug-in non-functional OR the latest Photoshop update(s) broke the plug-in, but I cannot even access the plug-in any more though other older plug-ins are still working... One thing I thought might have caused me initial problems (like yours, a blue circle that never updated the plug-in window), and that had something to do with ARTBOARDS...

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New Here ,
Dec 23, 2020 Dec 23, 2020

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I've received a reply from Adobe support which suggests uninstalling and then reinstalling which I've done. Still to see if it works though.

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New Here ,
Dec 23, 2020 Dec 23, 2020

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Ok that worked. DTP is now fully functional. Now to see what products are in the catalogue that suit my images. Thank you Adobe Support and sddatadiva.

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