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Disc space

New Here ,
Feb 16, 2021 Feb 16, 2021

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When Photoshop was purchased, flat out. It worked when you asked it to. Now with subscription, the program constantly dosent work, disc space full with 20 gigs available?

Can't you just figure out how to make it consistant?

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

 

Thanks. The above info will help us in trying to solve your problem.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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20GB of free space is not much space.  Photoshop can easily use that much scratch space. I never start Photoshop with less than 100GB of free space Photoshop can use for scratch space.

JJMack

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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You shouldn't be using your main HD (same as the application) as your Scratch disk.

Go to preferences/scratch disk and choose another drive with more space and prioritize that as slot 1.

Restart PS to let changes take effect.

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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It depends on whether the disk in question is an SSD or a spinning HDD. For traditional hard drives, the advice has always been to keep things on separate disks. There's only one read/write head, and it can only be in one place at a time.

 

SSDs don't have this limitation, and putting the scratch disk on the system drive is no problem. If the system drive is one of the new ultra-fast NVMe drives (aka PCIe M.2), that's where it should be.

 

In any case, the important thing is to have enough free space. And no, 20 GB is not nearly enough. 100 GB should be considered bare minimum, 500 GB comfortable. With 1 TB, you should be ready for anything.

 

If there used to be enough space and now isn't, it's because the user account fills up over time. This is normally a hidden folder so you don't actually see things accumulating here. All you see is free space going down. It really pays to clean out the user account at intervals.

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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I err on the side of caution - applications, files etc can eat away at free space pretty quickly.

Some users don't build out  or buy their PCs thinking that 500 GB starting is not enough space.

I have a 1 TB external for scratch and file storage that I also backup regularly.

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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"I err on the side of caution"

 

Fair enough 😉  Actually, I have two NVMe disks in both my machines too, one of which is dedicated primary scratch.

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New Here ,
Feb 16, 2021 Feb 16, 2021

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I am unable to switch my scratch disc to an external hard drive.
I have a *APPLE SSD AP0256M *
*is it possible to add external?*

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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The drive has to be Mac formatted.

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Community Expert ,
Feb 16, 2021 Feb 16, 2021

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The Creative Cloud version of Photoshop works the same as it always has for scratch disks. Photoshop has always needed some free space on a hard drive to work. What has changed is files have gotten larger and therefore the amount of scratch disk space needed has grown. Your operating system also probably needs more today than it did years ago.

 

20 gigs is very little space for even your operating system to work with, some apps (not just Photoshop) won't be able to work with that little space. 20 gigs was a lot years ago, but not anymore.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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