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Disk error when moving from Lightroom to Photoshop

New Here ,
Jan 21, 2020 Jan 21, 2020

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Hi - I can no longer transfer images from Lightroom to Photoshop. It says 'disk error'.

I doubt it is the scratch disk as the scratch disk on my Mac says there is 500 plus GB of space.

Although my LR catalogue is on my Mac, I have recently moved the original RAW files off my computer on to an external drive. This transtition has been fine when using LR.

Do you think this has anything to do with it??

Thanks in advance.

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LEGEND ,
Jan 21, 2020 Jan 21, 2020

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What version of macOS and what disk format is the external hard drive?

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New Here ,
Jan 21, 2020 Jan 21, 2020

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Hi Lumigraphics

 

The external drive disk format is "Mac OS Extended (Journaled)"

The macOS is MacOS Catalina version 10.15.2

The Mac says I am up to date with software.

Thanks.

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LEGEND ,
Jan 21, 2020 Jan 21, 2020

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Catalina has problems with Adobe software, you'll see lots of posts here about it. Do a web search for "Catalina permissions" and see if some of the fixes work.

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Community Expert ,
Jan 21, 2020 Jan 21, 2020

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Make sure Lightroom and Photoshop have permissions to access files no matter where they are.

 

catalinasecurity.png

-- Johan W. Elzenga

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New Here ,
Jan 21, 2020 Jan 21, 2020

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Many thanks for your input. 

I have sorted this now. 

Something to do with DNG and not DNG??! 

 

Thanks again. 

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Community Expert ,
Jan 22, 2020 Jan 22, 2020

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No, it has nothing to do with DNG. Images aren't transferred between Lightroom and Photoshop in DNG.

-- Johan W. Elzenga

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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Thank you very much, Johan. I was looking for the reason for the volume error for months now - and this was it! You made my day!

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New Here ,
May 04, 2022 May 04, 2022

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Thanks! Had an update to my Mac and since then got the same "disk error" message. Had to add "Full disk Acces" to Lightroom and Photoshop then it started working. 🙂

 

-Emma

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New Here ,
Oct 25, 2023 Oct 25, 2023

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Yes you bloomin legend 

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New Here ,
Jan 15, 2024 Jan 15, 2024

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Huge thanks, Johan!

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New Here ,
Jan 18, 2024 Jan 18, 2024

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This worked for me thanks very much!!

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