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Disk Error when Opening Files

New Here ,
Dec 20, 2019

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Ever since I updated to Photoshop 2020 I am getting the error "Could not open “FILE_NAME” because of a disk error." the first time I try to open a file. I click okay on the error and try to open the file a second time and it opens. It's really frustrating having to open a file twice everytime. I'm on the most up to date Photoshop 2020 and I tried unstalling and reinstalling the app. I'm on Mac High Sierra. Does anyone know how I can fix this? Thanks!

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Mac, Problem or error

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Disk Error when Opening Files

New Here ,
Dec 20, 2019

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Ever since I updated to Photoshop 2020 I am getting the error "Could not open “FILE_NAME” because of a disk error." the first time I try to open a file. I click okay on the error and try to open the file a second time and it opens. It's really frustrating having to open a file twice everytime. I'm on the most up to date Photoshop 2020 and I tried unstalling and reinstalling the app. I'm on Mac High Sierra. Does anyone know how I can fix this? Thanks!

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Mac, Problem or error

Views

725

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Adobe Community Professional ,
Dec 20, 2019

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Where are these files located? Local disk, network, or?

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Adobe Community Professional ,
Dec 20, 2019

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Are you trying to open from recent items?

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Adobe Community Professional ,
Dec 20, 2019

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Are you doing anything similar to what this post was mentioning with the same error?

https://community.adobe.com/t5/photoshop/can-t-open-a-ps-file-could-not-complete-your-request-becaus... 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Mar 10, 2020

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I have exactly the same problem. Do you have Synology NAS?

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New Here ,
Sep 13, 2020

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Yes - I have Synology NAS....

 

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New Here ,
Sep 11, 2020

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I am having the same exact problem. I have to open every Photoshop file or .jpg twice. I just got a brand new iMac computer and this error has followed me. arg. My files are on a network. I have ignored it for close to a year and was hoping it wwas just a flaw in my old computer. Any solutions? Thanks!

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