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Drag and drop stopped working in Photoshop on Windows 10


Sometimes (approximately every 3 hours) drag and drop stopped working. I can't drag files anywhere in Explorer (including Photoshop)

Having tried many ways to solve the problem. Two ways to solve the problem:

- Reboot PC

- Close and reopen Photoshop

Are there other ways to solve the problem?


Windows 10 19.03

Photoshop CC 2018

Photoshop CC 2019

Photoshop 2020

 

{Thread renamed by moderator}

Update :

 

After installing the update for Windows 1909, the problem is resolved

Topics

Bug, Problem or error, Windows

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Drag and drop stopped working in Photoshop on Windows 10


Sometimes (approximately every 3 hours) drag and drop stopped working. I can't drag files anywhere in Explorer (including Photoshop)

Having tried many ways to solve the problem. Two ways to solve the problem:

- Reboot PC

- Close and reopen Photoshop

Are there other ways to solve the problem?


Windows 10 19.03

Photoshop CC 2018

Photoshop CC 2019

Photoshop 2020

 

{Thread renamed by moderator}

Update :

 

After installing the update for Windows 1909, the problem is resolved

Topics

Bug, Problem or error, Windows

Views

56

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

Re: Drag and drop stopped working

Hi there,

That shouldn't be happening, let's make it right.

Could you please check ig there are any Windows updates available to install?
Also, could you try restoring the preferences of Photoshop and let us know if it helps?

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings


Regards,
Sahil

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Re: Drag and drop stopped working in Photoshop on Windows 10

Adobe Community Professional , Jan 22, 2020

Why do you have three versions of Photoshop installed? I can understand 2, but 2018?

If the issue is affecting other areas of your computer besides Photoshop - I would inquire on the Win 10 forum as well.

https://answers.microsoft.com/en-us/windows/forum/windows_10 

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Re: Drag and drop stopped working in Photoshop on Windows 10

After installing the update for Windows 1909, the problem is resolved

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