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Dragging anything like an image/text leaves a duplicate

New Here ,
Jul 01, 2020 Jul 01, 2020

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Hello,

 

I'm having a problem with photoshop when I move anything, it leaves a duplicate image on the artboard.  Unless I move any background away, the duplicated image is still there.

 

I attached a video for the issue.

 

Any help is appreciated.

 

Thanks!

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Adobe
Community Expert ,
Jul 01, 2020 Jul 01, 2020

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That might be a graphocs driver issue.

Is your operating system up to date?

 

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

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New Here ,
Jul 01, 2020 Jul 01, 2020

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I did my Adobe update today and this issue started on my computer too. I checked to see if my Mac OS was current and it is. I tried your way and it did not fix it. I also tried resetting my tools and restarting my computer but the issue is still there. Do you have any other ideas I could try?

 

Cindy JK

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New Here ,
Jul 01, 2020 Jul 01, 2020

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