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Dragging items but they snap back – very frustrating.

Community Beginner ,
Aug 04, 2020

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When shifting layers around using the mouse I frequently encounter an issue where once I let go of the mouse button the item snaps back to it's original position. When this starts happening I can onnly move stuff using the arrow keys!!

 

I'm using the most up to date PS and this happens on bot my work Mac (2016 High Sierra) and my home Mac (2019 Catalina)

 

Any ideas greatly appreciated!

 

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Bug, Mac, Performance

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Dragging items but they snap back – very frustrating.

Community Beginner ,
Aug 04, 2020

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When shifting layers around using the mouse I frequently encounter an issue where once I let go of the mouse button the item snaps back to it's original position. When this starts happening I can onnly move stuff using the arrow keys!!

 

I'm using the most up to date PS and this happens on bot my work Mac (2016 High Sierra) and my home Mac (2019 Catalina)

 

Any ideas greatly appreciated!

 

Topics

Bug, Mac, Performance

Views

46

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Aug 04, 2020 0
Adobe Community Professional ,
Aug 04, 2020

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Hi, what version of Adobe Photoshop are you using?

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Aug 04, 2020 0
Community Beginner ,
Aug 12, 2020

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Photoshop is 21.2.0 – it happens on both macs!

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Aug 12, 2020 0
New Here ,
Aug 11, 2020

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This is happening to me all the time as well and it's been so frustrating. I have the latest version (21.2.1) and am using it on MacOS Mojave (10.14.6). Restarting, and closing out and reopening the file doesn't work. However, what does seem to work is when I keep trying different layers to move. Usually, eventually, one of the layers will move properly and then the rest of the "problem" layers will work as well. 

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Aug 11, 2020 0
Adobe Community Professional ,
Aug 12, 2020

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Have you tried to reset the software preferences?

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Aug 12, 2020 0
Community Beginner ,
Aug 12, 2020

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Only thing that seems to work is if I restart PS or occasionally if I purge inside PS.  

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Aug 12, 2020 0
italosan LATEST
Adobe Community Professional ,
Aug 14, 2020

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Try uninstalling Adobe Photoshop with Creative Cloud Cleaner Tool, so that any corrupt files are also deleted. Once the uninstall is complete, install the software again and check that it no longer causes problems

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Aug 14, 2020 1