»Adobe - please do something about it.«
This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html