Droplet cannot communicate with Adobe Photoshop Version: 21.0.2

[eliza89681725]

My apologies if this is a duplicate - first post seens to have been lost.

The PS Droplet function does not work for me. The only solution I have found is to uninstall and start over. That works and if it was a one-time solution, it would be acceptable, but having to repeat the process, over and over,  is a such time waster. Is there not another way of doing this? Whatever the problem is, the fix should be included in the updates.
Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64\

{Thread renamed by moderator}

[Sahil.Chawla]

Hi Eliza,

Sorry to hear about the droplet error in Photoshop, could you please try the steps mentioned here and let us know if it helps?

https://helpx.adobe.com/photoshop/kb/troubleshoot-photoshop-droplets-windows.html

Regards,
Sahil

[eliza89681725]

I have read the other posts and the upshot seems to be reinstallation. I have followed the instructions on the Troubleshoot Photoshop droplets | Windows page, with no luck.

1. Make sure Photoshop is up to date

• Updated this morning.

1. Set the correct permissions for your droplets

• I enabled Run as Administrator. Result: Droplet couldn't communicate with Photoshop.
• Turned off UAC. Result: Droplet couldn't communicate with Photoshop.

1. Uninstall and re-install Photoshop

• This is precisely what I am trying to avoid. Not everyone has access to high-speed Internet. Many of us live in areas where there is no cable, no DSL, no line-of site and have to rely on sometimes-iffy satellite service with very slow download speeds - 20 minutes this morning, just to update. If reinstallation was a one-time fix, I would be quite happy to do this, but since this has happened several times,  I am fairly sure that it will happen again.

If anyone has a suggestion/work-around, other than reinstallation, please let me know.