DynamicLink Media Server not available - Photoshop 2020 on macOS 10.14.6

[Alicia Puebla]

I'm trying to open a mp4 video in Photoshop and it's impossible. The message is "dynamic link media server is not available".

I've tried some of the solutions from the forum, but they don't work.

My gear: Mac Mojave 10.14.6, Photoshop 2020.

Please, help me!

{Thread renamed by moderator}

[Sahil.Chawla]

Hi there,

Sorry to hear about the Dynamic Server error. Please have a look at this conversation and let us know if it helps: https://community.adobe.com/t5/photoshop/dynamiclink-media-server-not-available/td-p/9548569?page=1

Regards,
Sahil

[freddyweigle]

Hello, 

I am having the same issue. "DynamicLink Media Server is not available." Using a MAC with CC 2020.

I have tried all the previous solutions and non of them are working.

Please help.

Thank you

Freddy

[Amol5D64]

Hi Sahil,

I just updated Adobe CC and I am getting 'Dynamic Server error' in photoshop in PC

help me!

[charlesd8259201]

These steps do not work. How else can I fix this issue - surely importing a video into PS should be a simple task. Please help I have deadlines to meet