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entire image as well as color pallet is black.

New Here ,
Sep 29, 2020

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I freshly installed photoshop on a new comp and all images are coming up black. The color pallet is also black. I can't select any color. Is it take on BLM? :)) no seriously, any ideas on what I need to change?

 

here is what it looks like: https://prnt.sc/upsen2

and my system specs: https://prnt.sc/upsiz5

with NVIDIA 2060 graphic card.

 

Thank you

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entire image as well as color pallet is black.

New Here ,
Sep 29, 2020

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I freshly installed photoshop on a new comp and all images are coming up black. The color pallet is also black. I can't select any color. Is it take on BLM? :)) no seriously, any ideas on what I need to change?

 

here is what it looks like: https://prnt.sc/upsen2

and my system specs: https://prnt.sc/upsiz5

with NVIDIA 2060 graphic card.

 

Thank you

TOPICS
Problem or error

Views

44

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Sep 29, 2020 0
Most Valuable Participant ,
Sep 29, 2020

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The usual stuff applies: Check your graphics driver, check the hardware acceleration settings in the PS prefs, check for potentially invalid/ damaged monitor color profiles. That and of course with such a relatively new card where still not all kiniks have been ironed out you may need to play around with driver settings deep within the NVidia panel or even downgrade the driver to an older, known certified version. The latest gaming drivers do not necessarily work best with professional apps and vice versa...

 

Mylenium

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Sep 29, 2020 1
Adobe Community Professional ,
Sep 29, 2020

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Hi

More than likely it's an issue with you monitor profile, what operating system do you have, if it's Windows, go into Control Panel and then Colour Management and check to see what colour profile you have, if there's nothing there add sRGB and if there is something there change it to sRGB

2020-09-03 15_27_08-Window.png

2020-09-03 15_27_43-Window.png

 

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Sep 29, 2020 1