Error 48: File or folder does not exist

[WilMM2]

Hello! I'm trying to export some artboards to a PDF or pngs, but when I click export this appears.

I restarted photoshop, my laptop, I tried copying the artboards to a new file, but no luck. I'm still getting the same error.

I'm using a MAC, if that's important to know.

Is there a way I could I fix this?

Thank you!

[Akash Sharma · Accepted solution]

Hi there,

Sorry that you're getting an error "Error 48: file or folder does not exist" while trying to export an artboard to PDF.

It sounds like a required .jsx file is missing. Have you tried running the Photoshop installer to replace any missing files?

Try this: install Photoshop  over the top of itself (without removing it). To do this, in the Creative Cloud desktop app, go to the Apps tab. In the lower half, labeled Find New Apps, there is a filter drop-down to the right. By default it says All Apps or Filters & Versions, click it and choose Previous Version. Find Photoshop on the list and the button will say “Install” but it will also be a drop-down menu. Choose to install the current version you're using. This will do a “repair” install over the top of your existing files.

Let us know how it goes.

Thanks,

Akash

[WilMM2]

Thank you so much! Problem solved!!!

[Akash Sharma]

Thanks for the heads up. Glad that the issue is resolved. 🙂

~Akash

[Jayesh_photography]

I am also facing error 48. I was using 13, 14 and then elements 19 from my mac desktop. Error msg: 

Line: 39

->  $.evalFile(g_StackScriptFolderPath + "StackSupport.jsx");

How do I fix this? pls help.

Regards,

Jayesh