Error al guardar y abrir nuevo documento.

New Here ,
Nov 26, 2020

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Hola. Escribo el mensaje para solicitar ayuda porque al abrir Photoshop ya no me aparece nada. No me deja abrir documento nuevo, solo abrir archivos desde mi equipo. Tampoco me deja guardar, ni guardar como; no activa la opción.

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Error al guardar y abrir nuevo documento.

New Here ,
Nov 26, 2020

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Hola. Escribo el mensaje para solicitar ayuda porque al abrir Photoshop ya no me aparece nada. No me deja abrir documento nuevo, solo abrir archivos desde mi equipo. Tampoco me deja guardar, ni guardar como; no activa la opción.

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Problem or error

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28

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Nov 26, 2020 0
Adobe Community Professional ,
Nov 27, 2020

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Please take look here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

 

If this doesn't help we need more informations about your environment. 

  • Which operating system do you use? 
  • Which version of Photoshop do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

 

Do you get an error message? If yes, please post the exact message or an screenshot.  

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Nov 27, 2020 0
New Here ,
Nov 27, 2020

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I read the information but it didn't help me and I'm using macOS Catalina 10.15 and the version of Photoshop is 22.0.1. Didn't get an error message didn't let me open a file and give me save option neither

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Nov 27, 2020 0