• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error con Photoshop 2021

New Here ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Este es el diagnóstico que me da del error de photoshop 2021:

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:

Agradecería me ayudaran a resolverlo.

Views

164

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

Captura de pantalla (20).pngCaptura de pantalla (21).pngCaptura de pantalla (22).pngCaptura de pantalla (23).png

Cuando abro una imgen en raw me da este error. 

Tengo que apagar el ordenador para poder cerrar photoshop. Les envío las imágenes de error y la información de mi ordenador, gracias.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

LATEST

It's very difficult because your screenshots are in Spanish. I don't speak this language and the screenshots can't be translated.

But I will try:

First check your system if it's up-to-date, especially the graphic driver.

In the next step try to reset the Photoshop preferences to the default settings.

Preferences in Photoshop (adobe.com)

 

If this doesn't help I would recommend a clean reinstallation by following the steps below:

 

If this doesn't help please try to create a new local user account and try it with this account.

http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10

 

 

 

  

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines