Error con Photoshop 2021

New Here ,
Mar 22, 2021 Mar 22, 2021

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Este es el diagnóstico que me da del error de photoshop 2021:

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:

Agradecería me ayudaran a resolverlo.

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Problem or error

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Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

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Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

 

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New Here ,
Mar 23, 2021 Mar 23, 2021

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Captura de pantalla (20).pngCaptura de pantalla (21).pngCaptura de pantalla (22).pngCaptura de pantalla (23).png

Cuando abro una imgen en raw me da este error. 

Tengo que apagar el ordenador para poder cerrar photoshop. Les envío las imágenes de error y la información de mi ordenador, gracias.

 

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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It's very difficult because your screenshots are in Spanish. I don't speak this language and the screenshots can't be translated.

But I will try:

First check your system if it's up-to-date, especially the graphic driver.

In the next step try to reset the Photoshop preferences to the default settings.

Preferences in Photoshop (adobe.com)

 

If this doesn't help I would recommend a clean reinstallation by following the steps below:

 

If this doesn't help please try to create a new local user account and try it with this account.

http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10

 

 

 

  

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