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ERROR DE PROGRAMA / PROGRAM ERROR

Community Beginner ,
Dec 17, 2020 Dec 17, 2020

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This week has been nerve racking!!! Photoshop crashes every day, I have been uninstalling and installing it back but nothing seems to work! When I try to save something, it says it can't be done because there´s a program error... now I'm trying to use the crop tool, and it doesn´t work! My computer just arrived from a graphics board and ssl discs change (upgrade and expansion), clearly this is a problem of the latest update; when is it going to be fixed? I've been losing lots of working hours!

 

Esta semana ha sido terrible!!! Photoshop colapsa todos los días, he estado desinstalando e instalando nuevamente, pero nada parece funcionar! Cuando trato de guardar algo, dice que no puede hacerlo porque hay un error en el programa... ahora estoy intentando usar la heramienta de recorte y no funciona!. Mi computador acaba de llegar de un cambio de tarjeta gráfica y discos ssd (mejora y aumento), pero claramente esto es un problema de la última versión, cuando será mejorado? He perdido muchas horas de trabajo!

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Adobe
Advocate ,
Dec 17, 2020 Dec 17, 2020

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Hola,

Puedes hacer un reseteo de preferencias en Photoshop

https://helpx.adobe.com/es/photoshop/using/preferences.html

Si esto no funciona, puedes ir a la aplicación de Creative Cloud e instala una versión anterior de Photoshop

Me dices si te resulta

Saludos

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