error en adobe photoshop 22.2.0 Neural Filter

New Here ,
Feb 17, 2021 Feb 17, 2021

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tengo el programa en mi mac OS Big Sur y accedo a los fitros, al principio funcionaba, he probado ahora y ya no me funciona por favor me puede ayudar

 

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Adobe Employee ,
Feb 18, 2021 Feb 18, 2021

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Hi there,

 

Sorry that the Neural filters in Photoshop 22.2 are not working on your computer running the macOS BigSur.

 

Please try the following troubleshooting steps:
  1. Restart Photoshop and try again
  2. Download the filter models again
    1. Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
    2. Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
      PHSP/22/Internal/com.adobe.nfp.gallery/PluginData

 

Let us know how it goes. 

 

Thanks,

Akash

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