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error message: Could not complete your request because of a program error

New Here ,
Oct 21, 2020

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I have just done an update on PS in CC and since then i keep getting this message,  I can't even close PS.  I am running windows 10.  I've tried unistalling and just no luck.  

Can anyone help.

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error message: Could not complete your request because of a program error

New Here ,
Oct 21, 2020

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I have just done an update on PS in CC and since then i keep getting this message,  I can't even close PS.  I am running windows 10.  I've tried unistalling and just no luck.  

Can anyone help.

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Creative Cloud

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58

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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Oct 21, 2020 0
Community Beginner ,
Oct 21, 2020

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Having the same issue, the link above was unsuccessful.

Attempting to install the older verion (21.2.4) apparently prevents further updates.

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Oct 21, 2020 0
New Here ,
Oct 21, 2020

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Hello,

 

I had the same problem and solved it. The problem is the GPU. I put the check v  off and everything works fine now!

Go to Edit, Preferences and choose Performances. Good luck!

 

 

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Oct 21, 2020 0
d-d LATEST
New Here ,
Oct 21, 2020

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Check your processing settings. GPU on a Windows platform, and get settings updated to match your computers capacities.

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Oct 21, 2020 0