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Error Message

New Here ,
Oct 25, 2020

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Could not open “_05A9882.DNG” because it is not a valid Photoshop document.

I am getting this message when I try to open a file from Bridge into 2021 photoshop or from my external hard drive in new 2021 Photoshop.

 

The same file opens fine in Lightroom Classic and photoshop 2020 so I know it is not corrupted. I can see the file name in the bar at the top of photoshop and the history shows it as opening and the layers panel show it as a background layer and will let me unlock it an make a duplcate layer but no image shows up on the screen.

I'm on a late 2014 Mac running 10.15.7 catalina with an AMD Radeon R9 M290X 2 GB graphics card.

I have 32 GB installed in memory slots and internal hard drive has 618 GB available on fusin drive if any of that matters.

 

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Error Message

New Here ,
Oct 25, 2020

Copy link to clipboard

Copied

Could not open “_05A9882.DNG” because it is not a valid Photoshop document.

I am getting this message when I try to open a file from Bridge into 2021 photoshop or from my external hard drive in new 2021 Photoshop.

 

The same file opens fine in Lightroom Classic and photoshop 2020 so I know it is not corrupted. I can see the file name in the bar at the top of photoshop and the history shows it as opening and the layers panel show it as a background layer and will let me unlock it an make a duplcate layer but no image shows up on the screen.

I'm on a late 2014 Mac running 10.15.7 catalina with an AMD Radeon R9 M290X 2 GB graphics card.

I have 32 GB installed in memory slots and internal hard drive has 618 GB available on fusin drive if any of that matters.

 

TOPICS
Problem or error

Views

17

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 25, 2020 0

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