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hey all, im very new to photoshop but every time i upload a png file it keeps coming up with this message. can anyone help? thank you
Photoshop should let you Open or Place a PNG. It sounds like it could be another issue.
Generally, you can start by resetting preferences:
If that doesn't work you could see if any of these troubleshooting methods help:
Photoshop lags, freezes, or runs slowly
Photoshop crashes unexpectedly
Basic troubleshooting steps to fix most issues
When you say you try to upload a PNG, do you mean you're trying to open it? Or place it?