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New Here ,
Jun 03, 2021 Jun 03, 2021

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hey all, im very new to photoshop but every time i upload a png file it keeps coming up with this message. can anyone help? thank youerror message.jpg

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Photoshop should let you Open or Place a PNG. It sounds like it could be another issue.

 

Generally, you can start by resetting preferences:

Preferences

 

If that doesn't work you could see if any of these troubleshooting methods help:

Photoshop lags, freezes, or runs slowly

Photoshop crashes unexpectedly

Basic troubleshooting steps to fix most issues

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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When you say you try to upload a PNG, do you mean you're trying to open it? Or place it?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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