error on start

[bengreen1]

The Photoshop 2020 21.2 for Windows 7 can't start becouse

api-ms-win-core-libraryloader-l1-2-0.dll is missing

[Mingazov]

Такая же проблема. Не могу никак исправить.

[olegl25326188]

Same here. The update was installed via Creative Cloud (and thus marked compatible with Windows 7). The dependency doesn't show up in Dependency Walker; the process tries to access it after reading Camera Raw.8bi. Not amused.

Workaround: opening "C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats" (default path), finding Camera Raw.8bi and renaming it "Camera Raw.8bi.disabled" did allow me to launch the program. To do this, you should disable "Hide extensions for known file types" in Folder Options (Control Panel -> Folder Options -> View); this will likely cause issues with raw photo formats.

[lilianaa5863659]

I tried this method, but it still won't launch.

[bengreen1]

Thank you very much! Now it's work!

[creativemirror]

Thank you so much! I was getting the same error, and disabling Camera Raw worked perfectly for me.

[Julie Saffron]

Thank you so much! Your advice has helped me to launch PS.

[Guest · Accepted solution]

No need to disable ACR just downgrade to a previous version, see my reply here

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11667845?page=1#M493109

[Julie Saffron]

Thank you very much, I've downgraded Camera Raw to 12.4, and the problem was solved.

[martaca]

Huge Thanks !!!!! 

[Ray74]

Ged, thank you for your way, I solved the problem that Photoshop could not start.