Error photoshop 22.2 Does not save and does not open new

New Here ,
Feb 12, 2021 Feb 12, 2021

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I tried to uninstall and reinstall without saving preferences, but the it doesn`t works. I can´t save anything, doesn't open new images, does not open any dialog of saving or new document, i only can open documents. The workspace does not load automatically when open photoshop.

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Problem or error, Windows

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Adobe Employee ,
Feb 12, 2021 Feb 12, 2021

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Hi there,

 

Sorry that Photoshop 22.2 cannot save or open new files. 

 

Are you getting any program error while opening files or saving them? If so, please checkout the steps mentioned in this article: https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html#Programerrorwhilesavingfiles and let us know if that helps?

 

Does the app loads fine but the workspace remains blank? Would you mind sharing a screenshot of the Photoshop workspace? It would be helpful for us to have a visual reference of the issue, so that we can provide you a possible solution.

 

Thanks,

Akash

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