• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Error "could not save as because write access was not granted" in Photoshop 2020 and macOS Catalina

Community Beginner ,
Jul 21, 2020 Jul 21, 2020

Copy link to clipboard

Copied

When I try to save an image in Photoshop I get a message

Could not save as “IMG_9257.tif” because write access was not granted.

I also get "file could not be written" when I try to save in Lightroom Classic

Can any body help me I am running the very latest Catalina update on a Mac and the latest update of Photoshop.

 

Views

45.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Dec 04, 2020 Dec 04, 2020

System Preferences > Security & Privacy > Privacy tab > Full Disk Access > check box for Adobe Photoshop

This fixed the problem in Big Sur and probably works for Catalina as well.

Good luck.

Votes

Translate

Translate
Adobe
Jul 21, 2020 Jul 21, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry that you cannot save in Photoshop as you're getting an error message "write access is not granted". 

 

Please checkout the steps below:
 
1) Try going to the System Preferences of the macOS, then to Security and Privacy and add Photoshop to the Accessibility under the Privacy tab. Also, grant permissions to Photoshop 2020 under the Files and Folders section.
2) Turn on the Legacy Compositing option in Performance preferences. Choose Preferences > Performance, select Legacy Compositing, quit and relaunch Photoshop.
Let us know how it goes.

 

Thanks, 

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

I am having exactly the same issue with the latest edition of Catalina 10.15.6  and the 2020 Adobe CC

I have done as Akash has suggested above and still no joy.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 06, 2020 Nov 06, 2020

Copy link to clipboard

Copied

Hi there, I am having the same issue with mac os 10.15.7 (Catalina) on macbook pro 2020 and Adobe Photoshop (2020 and 2021) and Lightroom Classic. So annoying. These things never happened with previous macbooks I've owned. I still don't know how to resolve this. Can anyone please help?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 10, 2020 Nov 10, 2020

Copy link to clipboard

Copied

Same issue!

Tried closing other apps with the mage open.

Tried closing the finder window.

Tried unchecking preview icon in Finder > View

 

Any suggestions?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2020 Nov 11, 2020

Copy link to clipboard

Copied

Same problem - solutions offered do not resolve.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2021 Apr 09, 2021

Copy link to clipboard

Copied

Check that your antivirus program is not blocking access to the folder you're trying to save the image to. Some antivirus programs have a "safe files" list. I was having the same problem and found that Antivirus for Mac had included my "Pictures" folder in its "safe list" and had blocked me from writing files to that folder.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

worked for me! thank you 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 04, 2020 Dec 04, 2020

Copy link to clipboard

Copied

System Preferences > Security & Privacy > Privacy tab > Full Disk Access > check box for Adobe Photoshop

This fixed the problem in Big Sur and probably works for Catalina as well.

Good luck.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 04, 2020 Dec 04, 2020

Copy link to clipboard

Copied

Thank you I did that and will give it a try.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 06, 2021 Apr 06, 2021

Copy link to clipboard

Copied

Everything is working good now. Thanks for all the help.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 04, 2020 Dec 04, 2020

Copy link to clipboard

Copied

Thank you 🙏🏼 

 

Will give your suggestion a go

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

Thank you! This fixed the problem on my Mac Mini M1 running Big Sur.   

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

This works but had to restart my computer as well as update the settings so lost what I was working on but it's now resolved.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 01, 2021 Oct 01, 2021

Copy link to clipboard

Copied

this worked like a charm!

 

thanks so much. ❤️

 

Josh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2022 Mar 11, 2022

Copy link to clipboard

Copied

I'm using Mojave MacOS, Already do what you suggest but still can't save the file

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 12, 2022 Jul 12, 2022

Copy link to clipboard

Copied

Oh my gosh! Thank you! This has been driving me nuts and I thought it was an issue with my hard drive! 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

OMG, I have been dealing with this for 6 months and I finally decided to just search the answer and found this site.  This totally worked for me.  

 

Thank you so much!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

LATEST

Thank you! You're a lifesaver. I was going nuts with all the things I tried and it didn't work. My OS is Monterey 12.6.6

It's working perfect now.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Still not working for me. The security folder was already allowing and and i checked the legacy setting and it is good. I restarted my computer several times last night and it still isn't working. I don't have anti virus. What else can i do

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Right below the full disk access it has the folders and files. This is what it looks like. Greyed out. don't know how to change that. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Ugg it says full disc access but I still can't save. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Hi There,

I am not in any way an expert but have you tried reinstalling the software?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

or making sure your system is up to date, reinstall and then try above?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

Confirm process for MacOS Catalina, using Photohop 2021 (22.4.3):

 

-> Give Full Disk Access to Photosop (Security & Privacy Settings)

-> Delete ~/Library/Preferences/Adobe Save for Web 13.0 Prefs

-> Delete ~/Library/Preferences/Save for Web Prefs.psp

-> Restart

 

Now, Save for Web is working again!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines