Highlighted

ERROR version 22.0.0 and 22.0.1 PHOTOSHOP

New Here ,
Nov 20, 2020

Copy link to clipboard

Copied

In both new versions of PHOTOSHOP I have the same error when opening any file. After that I can't even close the program. I waited for the update, waiting for a solution to the problem, and it remains. I have a 4th generation i7, 16gb DDR3 ram with AMD graphics card, model RADEON HD 6570. My operating system is WINDOWS 10 v20h2. Hope this helps.

TOPICS
Bug, Crash or freeze, Problem or error, Windows

Views

55

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

ERROR version 22.0.0 and 22.0.1 PHOTOSHOP

New Here ,
Nov 20, 2020

Copy link to clipboard

Copied

In both new versions of PHOTOSHOP I have the same error when opening any file. After that I can't even close the program. I waited for the update, waiting for a solution to the problem, and it remains. I have a 4th generation i7, 16gb DDR3 ram with AMD graphics card, model RADEON HD 6570. My operating system is WINDOWS 10 v20h2. Hope this helps.

TOPICS
Bug, Crash or freeze, Problem or error, Windows

Views

56

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

Copy link to clipboard

Copied

Hi

It's a known issue and related to either an unsupported GPU or an out of date GPU driver, your GPU was released in 2011

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 20, 2020 1