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Eve 2 layout parsing error

New Here ,
Jul 06, 2020

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I have Photoshop version 21.2.  When I try to use it, it says "Eve 2 layout parsing error."  Then, "An unrecoverable problem has occurred.  Photoshop will now exit."  Researching this online, it says I'm trying to open a corrupted JPEG.  But I'm not opening any jpegs.  I'm simply trying to open the program.  What gives?  

 

My Adobe account shows an older version, dating from 2018, and it opens without a problem.

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Eve 2 layout parsing error

New Here ,
Jul 06, 2020

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I have Photoshop version 21.2.  When I try to use it, it says "Eve 2 layout parsing error."  Then, "An unrecoverable problem has occurred.  Photoshop will now exit."  Researching this online, it says I'm trying to open a corrupted JPEG.  But I'm not opening any jpegs.  I'm simply trying to open the program.  What gives?  

 

My Adobe account shows an older version, dating from 2018, and it opens without a problem.

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Bug

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195

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Adobe Community Professional ,
Jul 06, 2020

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Hi try to update your photoshop to 2020 or also share a screenshot with us.....regards

Ali Sajjad

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New Here ,
Jul 11, 2020

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Same problem with my application (Photoshop 2020), after I updated it as prompted from Creative Cloud.
Attaching screenshot with alert messageCattura Creative cloud parsing error.JPG 

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New Here ,
Jul 15, 2020

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Remove program via Creative Cloud and install again.

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