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Every time I open Photoshop CC, my display goes black for a couple seconds

Community Beginner ,
Oct 19, 2020

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I'm experiencing an issue with Photoshop CC on the latest update. Every time I open Photoshop CC, my entire display shuts off or goes black for a couple seconds then comes back on with Photoshop loaded correctly. It's not a major issue, but it's a little annoying.

I'm using a MacBook Pro (16-inch, 2019) with MacOS Catalina 10.15.6. Anyone else experiencing this?

Adobe Community Professional
Correct answer by thedigitaldog | Adobe Community Professional

First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

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Bug, Crash or freeze, Problem or error

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Every time I open Photoshop CC, my display goes black for a couple seconds

Community Beginner ,
Oct 19, 2020

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I'm experiencing an issue with Photoshop CC on the latest update. Every time I open Photoshop CC, my entire display shuts off or goes black for a couple seconds then comes back on with Photoshop loaded correctly. It's not a major issue, but it's a little annoying.

I'm using a MacBook Pro (16-inch, 2019) with MacOS Catalina 10.15.6. Anyone else experiencing this?

Adobe Community Professional
Correct answer by thedigitaldog | Adobe Community Professional

First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

TOPICS
Bug, Crash or freeze, Problem or error

Views

24

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Oct 19, 2020 0
Adobe Community Professional ,
Oct 19, 2020

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First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

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Oct 19, 2020 0
Community Beginner ,
Oct 19, 2020

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@thedigitaldog — Disabling the GPU in preferences resovled the issue for me. Thanks for the help!

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