Every Tool is Acting as the Move Tool

New Here ,
Mar 23, 2018

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When I zoom In all my tools act as the zoom tool, I cant use the brush, lasso, crop, nothing as it should. EVERYTHING is working as the move tool and I have a deadline on Monday. This just happened, I've reset all tool, reset my cintiq, wacom pen, restarted my computer and cintiq and nothing changes HELP!!!

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Correct answer by Ged Traynor | Adobe Community Professional

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This issue was fixed by Microsoft in a recent update

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Cannot paint with stylus when zoomed in on image | Windows 10

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Every Tool is Acting as the Move Tool

New Here ,
Mar 23, 2018

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When I zoom In all my tools act as the zoom tool, I cant use the brush, lasso, crop, nothing as it should. EVERYTHING is working as the move tool and I have a deadline on Monday. This just happened, I've reset all tool, reset my cintiq, wacom pen, restarted my computer and cintiq and nothing changes HELP!!!

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

This issue was fixed by Microsoft in a recent update

More info

Cannot paint with stylus when zoomed in on image | Windows 10

Views

16.2K

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Mar 23, 2018 0
Adobe Community Professional ,
Mar 23, 2018

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Does this just happen in Photoshop or other apps too?

It sounds as though your Command (Mac) or Control (Windows) key is stuck down.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Mar 23, 2018 0
Adobe Community Professional ,
Mar 23, 2018

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Hi James.  Is this a full size Cintiq or a Cintiq Companion?  What are you using as a keyboard?  (Physical or on screen)

Check other applications that let you type with that same keyboard, and test all relevant keys.  Are you using a Bluetooth or wireless keyboard?  If yes, could other Bluetooth or wireless hardware be causing interference?   Definitely try a USB connected keyboard if you have, or can borrow one from another computer.

You mention resetting all tools, but not specifically Photoshop Preferences.  You should try this if you have done already.

I'm wondering about how you use the Cintiq.  Is it in addition to a computer monitor, or does it have Windows and Photoshop installed on it, like a Cintiq Companion 2?  If more than one screen, is the Photoshop main window on the Cintiq, or do you work with Arrange > New Window for ********.PSD or whatever document?   If something like that is going on, do you know for sure that the right window has focus?

I'm kind of throwing stuff out there, so the more you can tell us, the better our answers will be.

Good luck

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Mar 23, 2018 1
Community Beginner ,
Mar 23, 2018

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First I'm telling you every tool is called section tool. Now I come to main point What other applications are running at the same time? If you get into this state, quit any other running applications one at a time and see if the problem goes away. Which operating system are you using it's help me give more answer.

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Mar 23, 2018 0
Explorer ,
Mar 24, 2018

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Same issue!  Photoshop CC + Windows 10 + Wacom Intuos Pro.

EVERY TOOL moves the entire layer, just like the Move Tool.  Tools can be "coaxed" into functioning, but not before they have moved the entire layer.  The issue appeared immediately after yesterday's Windows 10 update: 3/22/2018—KB4089848 (OS Build 16299.334).

Actions taken without success:

1. deleted Wacom's Bluetooth pairing.

2. rolled back Windows 10 update.

3. reset Photoshop CC preferences to defaults.

4. reinstalled Wacom's driver.

One of these fixes should have worked, but all tools continue to mimic the Move Tool...intermittently.  This is serious.  My work is stopped until this resolves.

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Mar 24, 2018 5
Community Beginner ,
Mar 24, 2018

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If never mind please give me screenshot.

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Mar 24, 2018 0
New Here ,
Mar 26, 2018

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Build 16299.334 Seems to be the problem since I updated to it , I have the same problem on my Surface Pro 2017

I am waiting for a Fix from Microsoft or Adobe.

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Mar 26, 2018 3
New Here ,
Mar 26, 2018

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Yeah I emailed windows people about it all pissed so hopefully they fix it!

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Mar 26, 2018 0
Adobe Community Professional ,
Mar 27, 2018

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diraiko  wrote

Build 16299.334 Seems to be the problem since I updated to it , I have the same problem on my Surface Pro 2017

I am waiting for a Fix from Microsoft or Adobe.

Thanks for that feedback.  It is really helpful when people share info like this.

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Mar 27, 2018 0
Explorer ,
Mar 27, 2018

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Same issue here, just started following update/same build of Win10.  Photoshop 19.1.1.  In middle of a project so I hope someone gets on this asap!

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Mar 27, 2018 0