Everytime I start Photoshop the tools panel does not open

New Here ,
Apr 23, 2021 Apr 23, 2021

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This problem start just today, i try open the Photoshop and all the window tools are gone. So open manually, but they don't fix, they stay "floating" and when i close and open the app again, all the windows close too.

I need help. 

 

Ps. I have all creative cloud. 

 

(Sorry my english, i am brazillian)

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers operating system?

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
Apr 23, 2021 Apr 23, 2021

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Hi! My photoshop version is v 22.3.1, and my computers operating system:he.png

If i reset my preferences, i will lose my actions, styles, brushes and all the things i put in the app?

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Adobe Community Professional ,
Apr 23, 2021 Apr 23, 2021

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Yes, you will lose customization if you reset prefererences. It's a best practice to save customization before you need it, though, otherwise you are at risk to lose them anyway. Back them up now, even if you don't reset preferences. In addition to these links, you can use the panel menu for each item to save action sets, styles, brushes, shapes, etc., so they can be loaded back in.

 

https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html

https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Try resetting your Workspace first from Window menu > Workspace > Reset to see if that works.

 

~ Jane

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