Copy link to clipboard
Copied
Hello
lately, I have extreme slow lag and tearing when using the "Save for web" export window
it's very hard to work like this and it doesn't matter what file size or resolution I am working with it happens with small files same as with huge files.
what can be the source of this issue?
"Save for web" on illustrator works just fine
My Setup
PC WIN10
32G RAM
GPU Quadro P600
4K 60hz 10bit
Copy link to clipboard
Copied
Hi,
We're sorry about the trouble with Photoshop. Would you mind telling us the exact version of Photoshop you're using? please ensure you have all available Windows updates installed on the computer.
You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. If it helps, please check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3
Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG
Let us know how it goes!
Regards,
Nikunj
Copy link to clipboard
Copied
Thank you for your answer
My version is 22.2.0
I followed your instruction
When disabling the GPU all actions within Photoshop add lags and tearing the same has on the "Save for Web" screen.
What made me think that my "Save for web" ignoring the GPU or vise versa
After resetting all settings GPU was on again, and the "Save for web" still had lag and tearing
Copy link to clipboard
Copied
Please see my reply