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Eye Dropper Tool Not Selecting color outside of Photoshop

Community Beginner ,
Mar 22, 2020

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I've recently purchased a new 2019 Macbook Pro with specs below.

macOS Catalina 10.15.3

2.4 GHz 8-Core Intel Core i9

64 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

 

I'm currently running Photoshop 21.1.1 and when I try to choose the eyedropper tool click and drag outside photoshop to choose a color from the web or anything else on my desktop photoshop isn't recognizing anything outside of photoshop. Anyone else having this issue? 

Adobe Community Professional
Correct answer by Michael J. Hoffman | Adobe Community Professional

With Catalina, you'll have to give Photoshop permission to access the screen outside of the application. Go to System Settings > Security & Privacy > Privacy, and click the Screen Recording section and make sure Photoshop is enabled:

 

2020-03-22_13-35-48.png

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Eye Dropper Tool Not Selecting color outside of Photoshop

Community Beginner ,
Mar 22, 2020

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I've recently purchased a new 2019 Macbook Pro with specs below.

macOS Catalina 10.15.3

2.4 GHz 8-Core Intel Core i9

64 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

 

I'm currently running Photoshop 21.1.1 and when I try to choose the eyedropper tool click and drag outside photoshop to choose a color from the web or anything else on my desktop photoshop isn't recognizing anything outside of photoshop. Anyone else having this issue? 

Adobe Community Professional
Correct answer by Michael J. Hoffman | Adobe Community Professional

With Catalina, you'll have to give Photoshop permission to access the screen outside of the application. Go to System Settings > Security & Privacy > Privacy, and click the Screen Recording section and make sure Photoshop is enabled:

 

2020-03-22_13-35-48.png

TOPICS
Bug, Mac, Performance, Problem or error

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809

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Mar 22, 2020 2
Most Valuable Participant ,
Mar 22, 2020

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Hi,

Register Photoshop in Security & Privacy / Screen Recording in System Preferences.
Are you also registered for Accessibility and Full Disk Access?

--
Susumu Iwasaki

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Mar 22, 2020 0
Adobe Community Professional ,
Mar 22, 2020

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With Catalina, you'll have to give Photoshop permission to access the screen outside of the application. Go to System Settings > Security & Privacy > Privacy, and click the Screen Recording section and make sure Photoshop is enabled:

 

2020-03-22_13-35-48.png

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Mar 22, 2020 1
Community Beginner ,
Mar 22, 2020

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Thank you that was it. I'm still trying to wrap my head around the thought pattern on Catalina. I'm not so sure it shouldn't be renamed to Crapalina.

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Mar 22, 2020 0
New Here ,
Oct 19, 2020

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Exactly the solution! Thanks Michael J Hoffman! I'm still running into these Privacy settings all over the place. The problem is that it's not always apparent, and they don't always lead you to the exact category you need to fix. That said, I do appreciate the fact that they're trying to lock down privacy and security. 

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Oct 19, 2020 0
LEGEND ,
Mar 22, 2020

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Just to make sure: The initial click is on the Photoshop Canvas? 

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Mar 22, 2020 0