Eyedropper color ring won't show

New Here ,
Nov 18, 2020

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Hello,

I can't see anymore (I could before, with the same PC and photoshop settings) the ring that previews the sampled color above the current foreground color of the eyedropper tool. (I uploaded a google image to show what I'm referring to).

I have a RTX 2080, so it's not the GPU that's old. I have tried resetting the preferences and I obviously have the "Use OpenGL" on.

I couldn't find and topic here about this and I don't know what to do.

 

Thanks to anyone who can help!

Have a good day!

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Bug, Performance, Problem or error, Windows

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Eyedropper color ring won't show

New Here ,
Nov 18, 2020

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Hello,

I can't see anymore (I could before, with the same PC and photoshop settings) the ring that previews the sampled color above the current foreground color of the eyedropper tool. (I uploaded a google image to show what I'm referring to).

I have a RTX 2080, so it's not the GPU that's old. I have tried resetting the preferences and I obviously have the "Use OpenGL" on.

I couldn't find and topic here about this and I don't know what to do.

 

Thanks to anyone who can help!

Have a good day!

TOPICS
Bug, Performance, Problem or error, Windows

Views

87

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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I see the same problem in v22 and have raised a bug report here.

https://feedback.photoshop.com/conversations/photoshop/eye-dropper-sampling-ring-missing-in-v2201/5f...

You may wish to add your own comments and system details

 

Dave

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New Here ,
Nov 26, 2020

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Thank. Meetoo

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Nov 26, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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It got apparently got broken in the dot release for 22.0.1.

 

I'm downstairs on my old laptop now and was about to report it was working. Then I checked the version and saw this computer was still on 22.0.0. I updated and there is no ring in 22.0.1.

jane-e_0-1605743705947.png

 

jane-e_1-1605743774821.png

Jane

 

 

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Thanks for confirming that it affects Macs as well as PCs Jane.

Dave

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Nov 18, 2020 0