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Eyedropper tool 'show sampling ring' grayed out

New Here ,
Jul 26, 2020

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The 'show sampling ring' used to work but now when I press option it does not show and it is grayed out on the tool bar. Photoshop 2020 21.2.1 version on Macbook Pro 2010 (upgraded to SSD and 8GB RAM). I'm wondering if my laptop is too old for the current version. Thank you in advance. 

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Eyedropper tool 'show sampling ring' grayed out

New Here ,
Jul 26, 2020

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The 'show sampling ring' used to work but now when I press option it does not show and it is grayed out on the tool bar. Photoshop 2020 21.2.1 version on Macbook Pro 2010 (upgraded to SSD and 8GB RAM). I'm wondering if my laptop is too old for the current version. Thank you in advance. 

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Problem or error

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52

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Adobe Community Professional ,
Jul 26, 2020

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Hi

Check to see if your GPU is been detected in preferences and that OpenCL is enabled

2020-07-26 14_27_01-© SFTW103Pool.jpg @ 33.3% (RGB_8_).png

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JJMack LATEST
Most Valuable Participant ,
Jul 26, 2020

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Please post a screen capture

JJMack

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