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Eyedropper won't select from outside PS CS5 on Mac running High Sierra

Explorer ,
Aug 11, 2020

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Hi

 

I've not used PS for quite sometime and, of course as luck would have it, having returned to it for a simple task it doesn't seem work. I want to use the Eyedropper to sample color in a window outside of PS.  I understand I ought to be able to left-click within my document and then drag the cursor outside the PS window to, for example, a webpage and sample the color.  As soon as the cursor moves outside of PS the sample color reverts to black.  I have reset the tool and reset my preferences.  Other ideas?

 

Thanks in advance

 

Steve

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Eyedropper won't select from outside PS CS5 on Mac running High Sierra

Explorer ,
Aug 11, 2020

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Hi

 

I've not used PS for quite sometime and, of course as luck would have it, having returned to it for a simple task it doesn't seem work. I want to use the Eyedropper to sample color in a window outside of PS.  I understand I ought to be able to left-click within my document and then drag the cursor outside the PS window to, for example, a webpage and sample the color.  As soon as the cursor moves outside of PS the sample color reverts to black.  I have reset the tool and reset my preferences.  Other ideas?

 

Thanks in advance

 

Steve

TOPICS
Mac

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40

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Aug 11, 2020 0
Adobe Employee ,
Aug 14, 2020

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Hi Steve,

Sorry to hear that, please have a look at this conversation and see if you have a similar option on High Sierra or not: https://community.adobe.com/t5/photoshop/eye-dropper-tool-not-selecting-color-outside-of-photoshop/t...

Regards,
Sahil

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Aug 14, 2020 0
Explorer ,
Aug 14, 2020

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Hi.  Unfortunately it doesn't look like there's a similar option in High Sierra.  The option to select Screen Recording doesn't exist.

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Aug 14, 2020 0